Quality Director, Operations — Drive Reliability in Tech

Octasic; Montreal; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Performance bonus

Employee share purchase program

Comprehensive insurance coverage

Job summary

Octasic seeks a Quality Director – Operations to lead all quality assurance activities from design to customer support. You will oversee ISO 9001, supplier quality, RMA management, and continuous improvement initiatives while ensuring compliance with regulatory and internal requirements.

You will mentor Quality Engineers and Technicians and drive credible quality metrics across the organization. Partnering with Engineering, Production, Test, and Supply Chain, you will champion Design for Quality

Qualifications

• Bachelor’s degree in Engineering or related technical discipline.
• 7–10 years in quality, manufacturing, operations, or electronic product development.
• Experience managing technical teams and electronics manufacturing knowledge.

Responsibilities

• Lead quality assurance activities across design to customer support.
• Oversee ISO 9001 Quality Management System and audits.
• Manage supplier quality, RMA processes, and NC/Corrective actions.
• Drive New Product Introduction and ECO change management.
• Maintain compliance with CE, TÜV, UL, FCC and other standards.

Skills

Leadership

Quality assurance

Electronics knowledge

Root cause analysis

Audits

Continuous improvement

Team management

Education

Bachelor’s degree in Engineering

Job description

Octasic seeks a Quality Director – Operations to lead all quality assurance activities from design to customer support. You will oversee ISO 9001, supplier quality, RMA management, and continuous improvement initiatives while ensuring compliance with regulatory and internal requirements.

You will mentor Quality Engineers and Technicians and drive credible quality metrics across the organization. Partnering with Engineering, Production, Test, and Supply Chain, you will champion Design for Quality