Quality Control Supervisor

About the Role

We are looking for a Quality Control Supervisor who will take a hands-on approach to the maintenance and continuous improvement of our quality control programs. Reporting to the FSQA Manager, you will supervise and provide guidance to a team of Quality Control Associates. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high quality and safe meal kits they feel excited about serving to their families.

What you will be doing:

• Assign and monitor product quality control activities to QC Associates, including inbounding, portioning, kitting and casing checks.
• Conduct kit bag label verification and ensure best before dates are updated based on product shelf life.
• Perform error trend analysis on monitoring data and customer complaints; utilize results to drive improvements and close gaps.
• Work with the Procurement Team to develop and improve internal and supplier specification documents.
• Collaborate with the Warehouse Team on FIFO/FEFO activities and allergen segregation program.
• Conduct root cause analysis and implement corrective action plans for product non-conformances.
• Work closely with the Quality & Technical Team on product and packaging testing.
• Assist with internal, CFIA and third-party audits and inspections.
• Manage team scheduling, attend team meetings, assist in complaint investigations and other tasks as assigned by the FSQA Manager.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other tasks as assigned.

At a minimum, you have:

• 3+ years in a quality control or quality assurance role in the food or other regulated industry.
• 1+ years of supervisory experience is considered an asset.
• Post-secondary education in Biological or Food Sciences or equivalent experience.
• Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including early morning and late-night shifts.

What you’ll get in return:

• Competitive salary and health benefits.
• 75% discount on HelloFresh or Chefs Plate weekly box subscription.
• High impact work to help feed thousands of families in Canada.
• Opportunity to learn and grow.
• Work with a hard-working and supportive team.

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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