Quality Control Manager

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Jungbunzlauer
Port Colborne
CAD 70,000 - 110,000
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Job description

Jungbunzlauer is one of the world’s leading producers of natural and nature-identical ingredients. The Group operates manufacturing plants in Austria, Canada, France and Germany and specializes in high quality ingredients for the food, beverage, pharmaceutical and cosmetic industry as well as for various other industrial applications. Jungbunzlauer is a successful family-owned company. Passion for our products and a very good understanding of the needs of our customers are key factors to our business. Lean structures, flat hierarchies make us "Better, Faster, Closer." than our competitors and enable us to grow within fast changing markets.

Your Future

Reporting to the Head QA Manager, you will implement and maintain a quality assurance program for the site. You are responsible for exceptional performance to ensure the site obtains recertification in all food safety and quality standards. The Quality Control Manager is a member of the Leadership Group, responsible for the safety & operations of the Finished Product and Microbiology departments. You will ensure the company does not ship any substandard product to the customer. Delivering a quality product to the customer every time while sustaining a safe workplace will contribute to the success of the company.

Your Tasks and Responsibilities

  • As part of the Leadership Group, manage Quality Assurance and Control Programs.
  • Maintain compliance with all Health & Safety regulations, policies and procedures.
  • Conduct audits of the facility to ensure all departments are following the standards established for food safety, ISO, Kosher, and housekeeping.
  • Manage Quality Lab Technicians in both the Analytical and Microbiology Labs.
  • Analytical and Microbiological control of Xanthan Gum product quality, including sample requests and batch retains.
  • Implementation of in-process controls in various stages of production up to packaging.
  • Ensure Hazard Analysis Critical Control Point (HACCP) requirements are met for food safety.
  • Implementation of environmental monitoring (SWAB samples, air sampler monitoring, etc.).
  • Material master data maintenance in SAP.
  • Comparison of customer specifications and release of the batches produced.
  • Coordination of customer-related application projects, special requests and stability tests.
  • Processing complaints regarding product quality, including travel to customer sites to investigate.
  • Communicate daily to the Head QA Manager and Production Manager any customer concerns and conduct investigations to address the root causes of the concerns.
  • Manage testing and calibration of lab equipment and methods with regard to functionality and compliance.
  • Training laboratory technician in accordance with the relevant job profile.
  • Take the lead to ensure the plant is ready for Food Safety System Certification (FSSC) and ISO annual recertification.
  • Regular training of employees in occupational safety, new methods, OOS procedures, guidelines in accordance with ISO 9001, IPEC GMP and FSSC 22000 guidelines.
  • Revision and improvement of the Standard Operating Procedures (SOPs).
  • Implement Kaizen initiatives to improve safety, quality, and sustainability.
  • Schedule and host customer audits and the resulting measures to fulfil customer requirements.
  • Coordinate quality assurance program with Head QA Manager.
  • Extension of microbiological tests to other areas.

Qualifications

  • Masters of Science or Bachelors of Science in Microbiology.
  • Proficient in Microsoft Office and SAP.
  • 10 years in a food manufacturing quality management position.
  • Ability to travel on short-notice to customer sites around the world.
  • Extended travel for job training at our European Plants.
  • Detail-oriented, resourceful and focused with a solution-based approach.
  • Collaborative with a team-building spirit.
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