Quality Control Coordinator

Professional Physical Therapy; Melville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A health care provider is seeking a Quality Control Coordinator in Melville, Saskatchewan. This role involves performing quality audits, training staff, and ensuring compliance with regulations. Ideal candidates should have at least 3 years of health care management experience and a strong knowledge of Microsoft Office. Competitive pay range of $25-27/hour based on experience, along with comprehensive benefits, including generous paid time off and 401k matching.

Benefits

Unmatched paid time off

401k Matching

Comprehensive health benefits

Qualifications

• 3+ years in health care management focusing on insurance verification and authorization management.
• Excellent analytical skills and problem-solving abilities.
• Strong time management skills and ability to work independently.

Responsibilities

• Perform quality review audits for offshore and onshore staff.
• Conduct training and ensure documentation is accurate and complete.
• Assist with user acceptance testing for EMR software.

Skills

Quality Audits

Staff Training

Problem-solving

Organizational Skills

Communication Skills

Education

Bachelor’s degree

High School diploma

Tools

Microsoft Office

Job description

The Quality Control Coordinator performs quality review audits for offshore vendors as well as applicable onshore staff. The QCC will ensure all staff are meeting expectations and following all QA guidelines as outlined in the service level agreements, contract and PPT quality standards.

Pay Range:

$25-27/hour, based on experience

Principal Duties and Responsibilities:

• Complete quality audits for Eligibility and Benefits, Authorization Management, Patient Accounts and Correspondence RCO functions.

• Coordinates and conducts RCO staff and vendor training; ensures training documentation is current, complete and accurate.

• Functions as liaison to third party for special projects as it pertains to reconciling payments, i.e. APOS, HSS, and PACE.

• Responsible for assisting with user acceptance testing (UAT) in our EMR Software for all RCO departmental new functionality and changes of existing functionality.

• Assists with BOT development vendor as needed.

• Behaves in a manner consistent with Professional’s mission, vision and values.

• Maintains a working knowledge of HIPAA, OSHA, Risk Management and compliance regulations.

• Attends Company meetings as required.

• Attends training classes as directed and completes assigned training courses.

• Practices confidentiality in accordance with Company policies and all laws and regulations.

• Other duties as assigned by the Vice President, Revenue Cycle Operations.

• Stays abreast of laws and regulations affecting reimbursement.

• Bachelor’s degree highly preferred.

• At least 3 years of health care management, with emphasis on front-end insurance verification, authorization management, and AR follow-up.

• High School diploma or at least 3 years of experience with adult classroom training and/or virtual training

• Thorough knowledge of/proficiency with Microsoft Office is required.

• Demonstrated skills in revenue cycle management and problem-solving skills.

• Strong organizational and time management skills are required.

• Embraces diversity within the work environment and consistently deals with internal and external customers in a friendly and respectful manner; supports teamwork and cooperation with work partners in daily activities.

• Excellent analytical and problem-solving skills.

• Excellent communications skills are required.

• Ability to work independently and follow-through and handle multiple tasks and/or special projects simultaneously.

Comprehensive Benefits:

• Unmatched paid time off that includes Vacation, Sick, and Personal days!

• 401k Matching - It’s never too early to start thinking about retirement!

• Comprehensive health benefits (medical, dental, vision)