Quality & Continuous Improvement Specialist

BlackBerry Inc.; Saint-Jean-sur-Richelieu; On-site; CAD 80,000 - 110,000; Full time

Job summary

ABB is a global leader in industrial solutions where every team member helps elevate quality and efficiency. As a Quality and Continuous Improvement Specialist, you will design and deploy solutions to reduce waste and raise product standards across manufacturing processes.

You will lead audits, support root cause analyses, and drive cost reduction, process optimization, and productivity improvements in collaboration with Manufacturing Engineering, R&D, and Procurement.

Qualifications

• Degree in Mechanical, Chemical or Industrial Engineering or equivalent experience.
• 5+ years in Quality and/or Continuous Improvement.
• Knowledge of ISO 9001, IECEx and ABS (asset).
• Lean tools and problem-solving methodologies are essential.

Responsibilities

• Ensure and improve compliance with quality processes daily among production and project teams.
• Provide daily support to production teams addressing quality issues and customer complaints; conduct root cause analyses and implement corrective actions.
• Lead continuous improvement projects focusing on cost reduction, waste reduction, process optimization and productivity.
• Support Manufacturing Engineering, R&D and Procurement during improvements, changes and supplier issues.
• Facilitate and lead working groups; train teams on quality tools and methodologies.

Skills

Quality CI

Lean tools

Root cause analysis

Auditing

Project leadership

Education

Bachelor's degree in Mechanical/Industrial/Ceramic Engineering

Tools

8D

5 Whys

SPC

Ishikawa

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.As a Quality and Continuous Improvement Specialist, you will work closely with various operational departments. Your mission will be to design and deploy innovative solutions aimed at reducing waste associated with poor quality, while maintaining and raising our product standards through the optimization of manufacturing processes.ResponsibilitiesEnsure and continuously improve compliance with our quality processes and best practices on a daily basis among production and project teams, using a collaborative and coaching-oriented approach;Provide daily support to production teams in addressing quality issues and customer complaints, as well as in conducting root cause analyses of defects and implementing corrective actions;Participate in internal and external audits related to ISO 9001, IECEx and ABS standards, as well as supplier/subcontractor audits when required;Lead continuous improvement projects, particularly in the areas of cost reduction, reduction of poor quality, process optimization and productivity improvement;Support Manufacturing Engineering, R&D and Procurement teams during improvement projects or drawing changes, new product introductions, supplier/material changes, and any issues related to suppliers/subcontractors;Facilitate and lead working groups;Train and coach teams on Quality and Continuous Improvement tools and methodologies;Demonstrate commitment to ABB’s core values of safety and integrity by taking responsibility for your own actions while caring for your colleagues and the company.QualificationsDegree in Mechanical, Chemical or Industrial Engineering (or equivalent experience);5 years of experience in Quality and/or Continuous Improvement;Knowledge of ISO 9001, ISO/IEC 80079-34 and ABS certification (an asset);Manufacturing experience in metal processing (strong asset);Strong analytical and problem-solving skills, with a solution-oriented mindset;Excellent knowledge of analytical and Lean tools and methodologies (8D, 5 Whys, SPC, Ishikawa, etc.).This job posting is also available in French under the title [Spécialite qualité et amélioration continue].Employment Equity & Inclusion Statement (Canada)ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:• Women• Indigenous Peoples• Members of visible minorities• Persons with disabilitiesABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.