Quality Compliance Specialist – Food Industry

Smart Staff Solutions; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent company in the Food Industry is searching for a Quality Compliance Specialist to enhance their team. This permanent position offers an engaging working environment, where the successful candidate will oversee compliance, manage audits, and handle customer complaints while ensuring high standards of quality and safety.

Qualifications

• Minimum 3 years work experience in Food Manufacturing.
• Ability to work independently or in a team.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Support certification programs and coordinate testing.
• Manage customer complaints and compile data into trends.
• Maintain BRC systems including FSQM and HACCP.

Skills

Time management

Organizational skills

Interpersonal skills

Data analysis

Attention to detail

Job description

Our client in the Food Industry is currently seeking a Quality Compliance Specialist to join their team. This is a permanent role with a great Company, offering a great working environment.Duties and Responsibilities :

• Support certification programs
• Co-ordinate 3rd party testing and non-compliance follow ups
• Creating and maintaining quality training decks with internal departments and employees
• Participate in audits, includes reporting of findings, follow-ups and corrective actions
• Manage customer and consumer complaint systems and portals
• Communication with customers and consumers to address and resolve complaint issues and inquiries
• Compile and evaluate complaint data into trends, graphs and decks
• Maintain BRC systems including FSQM, HACCP, Food Safety Plan, Audits, Risk Assessments, Validations etc.

Requirements :

• Minimum3 years work experience in Food Manufacturing industry
• Time management, good organizational skills – ability to work independently or in a team
• Excellent verbal and written interpersonal skills required
• Must be able to capture and organize data into various trend, analysis and customer reports
• Maintain a high level of accuracy and attention to detail
• Proficient in the use of computer technology including standard software programs such as Microsoft Word, Excel and PowerPoint