Quality Compliance Analyst

CTC Triangle (Hong Kong) Limited; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

CTC Triangle is seeking a Quality Compliance Analyst to mentor and guide teams in ensuring product quality and compliance. This role involves overseeing quality assurance activities, developing vendor training programs, and collaborating with various stakeholders to enhance product standards.

Qualifications

• Experience in quality control and product development required.
• Technical expertise in evaluating product quality.
• Ability to educate vendors on quality tools.

Responsibilities

• Oversee Quality Compliance activities in Asia for assigned categories.
• Develop and educate vendors on quality tools like PFMEA.
• Manage vendor certification processes for private label products.

Skills

Quality Control

Product Development

Auditing Practices

Continuous Improvement

Vendor Management

Tools

PFMEA

Job description

You’ll be a mentor guiding merchandising and branding teams to make more informed decisions by providing technical and product design expertise, helping our stores obtain the best products for Canadians to enjoy the jobs and joys of everyday living.

Our best QCA Specialists are experienced in product development, testing, auditing practices, manufacturing engineering, quality control, and management to ensure consistent production delivery. They address key issues and demonstrate continual improvement, possessing the relevant product knowledge that makes them technical experts in evaluating product quality and developing corrective action plans.

If you want to help shape the next chapter of the Canadian Tire story and share in the success of our efforts, get in touch. We want to hear from you!

Responsibilities:

1. Oversee Quality Compliance Analyst activities in Asia for assigned categories, including preliminary factory audits, review of new development samples, quality control plans, pilot and mass production reviews, pre-shipment inspections, handling quality complaints and investigations, and supporting vendor development and improvement.
2. Develop and educate vendors on quality tools like PFMEA and control plans for new product development and continuous improvement.
3. Lead vendor training sessions to ensure quality systems are current and that the CTC quality program is understood.
4. Monitor and report on 3rd Party Service Providers to ensure they meet performance standards.
5. Act as a Product Quality Assurance expert with the PRO team, vendors, and Category Business Managers (CBM) in the Asian market.
6. Coordinate with Canadian Tire Corporate (CTC) Quality Assurance and other stakeholders to execute product quality activities.
7. Manage vendor certification processes for private label products, including different brand quality tiers.
8. Prepare and conduct product quality kickoff meetings at the PRO office for merchandising buying trips.
9. Provide technical support to PRO merchandisers and CBMs during sourcing trips and finalization.
10. Monitor high-profile projects to ensure vendor compliance with CTC directives regarding product development, investigations, and corrective actions.