Quality Assurance Technician

D'Youville Life and Wellness Community; Quebec; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision benefits

HSA with employer contribution

Tuition reimbursement

Retirement plan with employer match

Job summary

D’Youville Life and Wellness Community is hiring a Quality Assurance Technician to support QAPI and regulatory compliance through monitoring of care areas, medications, infection control, and environment. The role includes rounds, audits, cart checks, and informing leadership of deficiencies with corrective timelines.

Full-time position with evenings and overnight shifts. Competitive benefits, and opportunities to contribute to the care quality of residents.

Qualifications

• High school diploma or equivalent required.
• Experience in a skilled nursing facility, long-term care, healthcare, quality assurance, nursing, medication management, or regulatory compliance strongly preferred.
• Knowledge of nursing home operations and CMS/state regulatory expectations preferred.
• Strong attention to detail and observational skills.

Responsibilities

• Conduct frequent, structured rounds in resident care areas to identify regulatory deficiencies and deviations from policy, standards, orders, and care plans.
• Perform targeted audits based on deficiency history, Plans of Correction, high-risk regulatory areas, incident trends, and QAPI priorities.
• Conduct medication and treatment cart audits for expired meds, labeling, dating, storage, security and cleanliness.
• Conduct direct observations of infection prevention practices.
• Notify leadership of identified deficiencies and establish a correction timeframe.
• Participate in mock surveys and survey-readiness activities.

Skills

Infection control

Detail oriented

Education

High School diploma or equivalent

Job description

• $20 USD to $27 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

A commitment to care. A legacy of compassion. This is D'Youville.

Since 1960, D’Youville Life & Wellness Community (DLWC) has provided Greater Lowelland surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of the community at large.

We are seeking to hire a Quality Assurance Technician.

• $20 to $27 per hour based on skills and experience.
• Full-Time variable schedule including evenings and overnight shifts.

Quality Assurance Technician Introduction:

This role supports the facility's Quality Assurance and Performance Improvement (QAPI) and regulatory compliance efforts through continuous, proactive monitoring of resident care areas, clinical practices, medication and treatment systems, infection prevention practices, environmental conditions, and other areas of regulatory risk.

Quality Assurance Technician Qualifications:

• High school diploma or equivalent required.
• Experience in a skilled nursing facility, long-term care, healthcare, quality assurance, nursing, medication management, or regulatory compliance strongly preferred.
• Knowledge of nursing home operations and CMS/state regulatory expectations preferred.
• Strong attention to detail and observational skills.

Quality Assurance Technician Job Summary:

• Conduct frequent, structured rounds throughout resident care areas to identify potential regulatory deficiencies and deviations from facility policy, standards of practice, physician orders, and established care plans.
• Perform targeted audits based on the facility's prior survey deficiencies, Plans of Correction, identified high-risk regulatory areas, internal incident trends, and QAPI priorities.
• Conduct medication and treatment cart audits, including review for expired medications or supplies, appropriate labeling and dating, storage requirements, security, and cleanliness.
• Conduct direct observations of infection prevention practices.
• Notify Senior Leadershipor responsible department leader of identified deficiencies and establish an appropriate timeframe for correction.
• Participate in mock surveys and survey-readiness activities.

This is a brief overview of job responsibilities and not intended to be all inclusive.

We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive!

D’Youville Life and Wellness Community offers:

• Competitive Compensation
• Health (Aetna), Dental, Vision, HSA with employer contribution
• Student Loan Forgiveness Guidance
• Flexible Spending Account
• Benefits available 1 st of the mo. following 30 days
• Short Term, Long Term, Accident Disability insurance
• Retirement plan with employer match
• Employee Assistance Program withDiscount marketplace
• Tuition Reimbursement
• Clean and Compassionate environment

Please consider joining our team working whereThe Difference is Love!

D’Youville Life and Wellness Community is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

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Qualifications

Skills

Required

Infection Control

Some Knowledge

Behaviors

Preferred

Functional Expert

Considered a thought leader on a subject

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Goal Completion

Inspired to perform well by the completion of tasks

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Experience

Experience in a skilled nursing facility, long-term care, healthcare, quality assurance, nursing, medication management, or regulatory compliance strongly preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.