Quality Assurance Supervisor

Gestal; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Job summary

Gestal is seeking a Quality Assurance professional to maintain and audit the quality management system, ensuring compliance with Transport Canada CARs, FAA 14 CFR Part 145, and EASA Part 145.

You will develop and approve test plans, review quality documentation, and lead internal and external audits, while managing CAPA and ensuring alignment with the Quality Program Manual and Canadian regulations.

Qualifications

• Experience with aviation QMS and regulatory standards (CARs, FAA Part 145, EASA Part 145).
• Knowledge of internal and external audits and CAPA processes.
• Strong analytical and problem-solving skills.

Responsibilities

• Maintain and audit the quality management system in compliance with Transport Canada, FAA and EASA.
• Develop, review, and approve test plans, procedures, and quality documents (8130-3 / Form One).
• Conduct internal audits and support external audits by Transport Canada, clients, and third parties (AS9100).
• Track and manage corrective and preventive actions (CAPA) until closure.
• Ensure manufacturing and assembly tasks align with the Quality Program Manual and Canadian regulations.
• Supervise incoming inspections of procured components (LRUs, PCBs, wiring, cabin parts).
• Evaluate and qualify suppliers; conduct supplier audits and CAPA management.
• Respond to quality escapes and warranty claims; support customer inspections and visits.
• Prepare First Article Inspection Reports (FAIR) as needed.
• Lead failure analysis and drive continuous improvement using 5 Whys, Ishikawa, 8D.

Skills

Quality management

Auditing

CAPA processes

Regulatory compliance

Root cause analysis

Tools

AS9100

Job description

Maintenace and audit of the quality management system in compliance with Transport Canada regulations (CARs), FAA (14 CFR Part 145) and EASA (Part 145).

Develop, review, and approve test plans, procedures, work instructions, and quality documentation, including release documents (8130-3 / Form One).

Conduct internal audits and support external audits conducted by Transport Canada, clients, and third-party organizations, particularly under the AS9100 standard.

Ensure tracking and management of corrective and preventive actions (CAPA) until closure.

As an approved signing authority, ensure that all manufacturing and assembly tasks are executed in accordance with the Quality Program Manual and applicable Canadian aviation regulations.

Inspection, suppliers, and customer quality

Supervise incoming inspection of all procured components, including LRUs, printed circuit boards (PCBs), wiring harnesses, and cabin components.

Evaluate and qualify suppliers; conduct supplier audits, track their performance, and manage corrective actions.

Respond to quality escapes, complaints, and customer warranty claims; support customer source inspections and technical visits.

Prepare First Article Inspection Reports (FAIR) as needed.

Failure analysis and continuous improvement

Lead failure analysis activities and prepare reports for internal review and customer communications.

Drive continuous improvement initiatives using root cause analysis methodologies (5 Whys, Ishikawa, 8D).

Maintain and communicate quality indicators and metrics (KPIs) to management; participate in the Manufacturing Review Board.