Quality Assurance Specialist - Fresh

Loblaw Companies Limited; East Gwillimbury; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading company in Canadian retail as a Quality Assurance Specialist, responsible for ensuring that all inbound and outbound Fresh products meet quality standards. Collaborate with various teams to maintain high standards of quality and food safety, while contributing to the long-term goals of the National Quality Assurance team. This role offers opportunities for career growth and competitive benefits.

Benefits

Career growth

Training

Flexibility

Competitive benefits

Qualifications

• 2-4 years of experience in Quality Assurance or Operations, preferably in the meat, seafood, or produce industry.
• Knowledge of CFIA/USDA standards is an asset.

Responsibilities

• Verify that all inbound products meet quality specifications.
• Conduct daily and ongoing QA audits of products.
• Communicate regularly with QA management and other departments.

Skills

Communication

Analytical

Detail-oriented

Education

Post-secondary education

Tools

Excel

Outlook

Office 365

SAP

Manhattan

Job description

Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Role Overview:

The Quality Assurance Specialist is responsible for ensuring that all inbound and outbound Fresh products (Produce, meat, and seafood) meet LCL quality standards at the Distribution level. The specialist collaborates with various teams to ensure compliance with policies and regulations, maintaining high standards of quality and food safety.

What You'll Do:

1. Verify that all inbound products meet quality specifications (size, weight, trim, color, etc.) through measurements and testing programs.
2. Ensure adherence to Quality Assurance programs and policies, maintaining high standards of quality and safety for meat and seafood products.
3. Conduct daily and ongoing QA audits of products, including slot checks and distribution checks.
4. Investigate and document quality inspection findings using appropriate forms and systems.
5. Communicate regularly with QA management and other departments.
6. Coordinate with CFIA regarding quality issues as directed.
7. Participate in strategic decisions and continuous improvement initiatives as a key team member.
8. Achieve and contribute to team KPIs and monitoring metrics.
9. Perform additional duties and projects as assigned in a timely manner.

Role Requirements:

1. Post-secondary education.
2. 2-4 years of experience in Quality Assurance or Operations, preferably in the meat, seafood, or produce industry.
3. Knowledge of grades, sizes, colors of fresh produce, meat, and seafood, including CFIA/USDA standards is an asset.
4. Proficiency in Windows-based software: Excel, Outlook, Office 365; SAP and Manhattan knowledge are assets.
5. Effective communication skills, both verbal and written.
6. Ability to work independently and in a team in a fast-paced, refrigerated environment.
7. Self-motivated, detail-oriented, analytical, and organized.
8. Ability to stand for long periods and lift up to 50 lbs repeatedly.
9. Availability to work night shifts, weekends, and holidays as required.

Key Performance Indicators:

1. Contribution to the long-term goals of the National Quality Assurance team.
2. Consistent reporting and effective communication.
3. Enhancement of produce image and customer satisfaction.
4. Verification and rejection rates, management of stale dates.

We are committed to sustainability and social impact, guided by our core values of Care, Ownership, Respect, and Excellence, and our Blue Culture. We offer career growth, training, flexibility, and competitive benefits, making us one of Canada's top employers.

If your experience aligns with the role, we encourage you to apply, welcoming diverse perspectives to enrich our team. We are dedicated to accessibility and will provide accommodations upon request during the application process.

Please Note: Candidates aged 18 or older must complete a criminal background check, with details provided during the application process.