Quality Assurance Specialist

Lush Fresh Handmade Cosmetics North America; Toronto; Hybrid; CAD 60,000 - 65,000; Full time

Job summary

A leading company in the cosmetic industry is seeking a Quality Assurance Specialist to play a crucial role in evolving their GMP practices. This position involves significant collaboration and the opportunity to make meaningful changes in quality systems across manufacturing facilities, suitable for individuals who thrive in dynamic environments.

Qualifications

• 2+ years of Quality Assurance experience in Food, Cosmetics, or Natural Health Product industry.
• Comprehensive knowledge of Good Manufacturing Practices (GMP).
• Self-motivated and good team player.

Responsibilities

• Facilitate development, implementation, and maintenance of quality systems.
• Coordinate third-party audits and ensure compliance.
• Review product quality feedback and analyze data.

Skills

Problem-solving

Attention to detail

Communication

Adaptability

Education

Bachelor’s Degree in Science

Job description

Join to apply for the Quality Assurance Specialist role at Lush Fresh Handmade Cosmetics North America

Join to apply for the Quality Assurance Specialist role at Lush Fresh Handmade Cosmetics North America

Direct message the job poster from Lush Fresh Handmade Cosmetics North America

Location: Vancouver, BC or Toronto, ON – Hybrid work model with in-office collaboration 4 days a week.

TheQuality Assurance Specialist plays an essential role in growing talent in our business through collaboration and sharing best practices with the Quality Assurance team. You know how to be curious about their opportunities and how to be real with feedback and support.

This is a unique opportunity to join Lush at a pivotal time. As we evolve our GMP practices and strengthen our quality systems, you’ll play a hands-on role in shaping meaningful change. If you're someone who thrives in dynamic and collaborative environments, enjoys building from the ground up, and values purpose-driven work, this role offers the chance to make a real impact and leave your mark on how we do quality at Lush.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your learner’s needs. Our Lush staff live with purpose, finding their personal values connected with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Product and Legislative Assurance Manager, the QA Specialist undertakes the following RESPONSIBILITIES:

• Facilitate the development, implementation, and maintenance of quality systems and GMP programs across manufacturing facilities, ensuring compliance with Canadian and US regulatory requirements.
• Participate in the authoring, review, and approval of controlled documents such as SOPs and forms while ensuring the accurate maintenance and organization of quality records
• Participate in the development and delivery of QA/GMP-related training to ensure adherence to Lush policies and regulatory requirements.
• Review and analyze product quality feedback and data, identifying trends and summarizing findings in detailed reports for stakeholders and senior management.
• Collaborate with cross-functional teams to investigate customer complaints and non-conformance reports, recommending solutions and supporting corrective actions.
• Coordinate third-party and internal audits, ensuring readiness and compliance.
• Support quality related and continuous improvement projects, as needed
• Performs other duties and responsibilities, including quality assurance and quality control tasks, as required to support the needs of the business.

You bring the following QUALIFICATIONS:

Required:

• 2+ years of Quality Assurance experience in the Food, Cosmetics, or Natural Health Product industry.
• Bachelor’s Degree in Science (preference for Food Sciences, Microbiology, Biology, Chemistry) or other related field
• Comprehensive knowledge of Good Manufacturing Practices (GMP)
• Demonstrated problem-solving and decision-making skills
• Ability to adapt and evolve in fast-paced and changing work environments
• Strong attention to detail
• Strong oral and written communication skills
• Self-motivated and works well individually and as a team player

Preferred:

• Proficiency in ISO 22716 standards is an asset
• Experience with internal auditing

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Job Type: 1-Year Contract, Full Time

This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.

Base Salary Range: $60,000 CAD - $65,000 CAD

Best of luck on your job search, and don't forget to follow us to learn more!

Location: Vancouver, BC or Toronto, ON – Hybrid work model with in-office collaboration 4 days a week.

TheQuality Assurance Specialist plays an essential role in growing talent in our business through collaboration and sharing best practices with the Quality Assurance team. You know how to be curious about their opportunities and how to be real with feedback and support.

This is a unique opportunity to join Lush at a pivotal time. As we evolve our GMP practices and strengthen our quality systems, you’ll play a hands-on role in shaping meaningful change. If you're someone who thrives in dynamic and collaborative environments, enjoys building from the ground up, and values purpose-driven work, this role offers the chance to make a real impact and leave your mark on how we do quality at Lush.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your learner’s needs. Our Lush staff live with purpose, finding their personal values connected with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Product and Legislative Assurance Manager, the QA Specialist undertakes the following RESPONSIBILITIES:

• Facilitate the development, implementation, and maintenance of quality systems and GMP programs across manufacturing facilities, ensuring compliance with Canadian and US regulatory requirements.


• Participate in the authoring, review, and approval of controlled documents such as SOPs and forms while ensuring the accurate maintenance and organization of quality records


• Participate in the development and delivery of QA/GMP-related training to ensure adherence to Lush policies and regulatory requirements.


• Review and analyze product quality feedback and data, identifying trends and summarizing findings in detailed reports for stakeholders and senior management.


• Collaborate with cross-functional teams to investigate customer complaints and non-conformance reports, recommending solutions and supporting corrective actions.


• Coordinate third-party and internal audits, ensuring readiness and compliance.


• Support quality related and continuous improvement projects, as needed


• Performs other duties and responsibilities, including quality assurance and quality control tasks, as required to support the needs of the business.

You bring the following QUALIFICATIONS:

Required:

• 2+ years of Quality Assurance experience in the Food, Cosmetics, or Natural Health Product industry.


• Bachelor’s Degree in Science (preference for Food Sciences, Microbiology, Biology, Chemistry) or other related field


• Comprehensive knowledge of Good Manufacturing Practices (GMP)


• Demonstrated problem-solving and decision-making skills


• Ability to adapt and evolve in fast-paced and changing work environments


• Strong attention to detail


• Strong oral and written communication skills


• Self-motivated and works well individually and as a team player

Preferred:

• Proficiency in ISO 22716 standards is an asset


• Experience with internal auditing

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Job Type: 1-Year Contract, Full Time

This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.

Base Salary Range: $60,000 CAD - $65,000 CAD

Best of luck on your job search, and don't forget to follow us to learn more!

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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.

Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada:Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Quality Assurance

• Industries

  Personal Care Product Manufacturing

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