Quality Assurance Specialist

Altis Recruitment; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A Canadian recruitment firm seeks a Quality Assurance/Management Specialist to develop and maintain quality management documentation. The role requires strong communication skills and experience in ISO standards. Responsibilities include analyzing technical content, writing documentation, and supporting quality evaluations. Ideal candidates have post-secondary education in relevant fields and over two years of technical experience.

Qualifications

• Minimum of two years of technical field experience.
• Minimum of two years of experience writing technical documents.
• Recent experience working within accredited ISO organizations.

Responsibilities

• Analyze technical content and explain requirements.
• Write and validate documentation for quality management systems.
• Support quality performance evaluations and identify improvements.

Skills

Strong written communication skills

Data analysis skills

Collaboration with technical authorities

Education

Post-secondary education in science, technology, or engineering

Job description

Our federal government client is seeking a Quality Assurance/Management Specialist to support their technical team by developing, implementing, and maintaining quality management documentation and analysis aligned with industry and organizational standards. This position involves creating clear, concise documentation and supporting compliance and continuous improvement initiatives within a structured quality environment.

Contract: Three (3) years full-time (+ potential extensions)

Location: On-site Ottawa

Language: Conversational French / English essential

Clearance: Secret level of security clearance

Tasks

• Analyze technical content such as laboratory procedures to extract and clearly explain requirements
• Write, revise, and validate documentation for quality management systems including procedures, manuals, and standards
• Collect and synthesize information through stakeholder engagement to produce accurate and user-friendly quality materials
• Review documents to ensure adherence to formatting, language, and technical standards
• Design layouts for guides and manuals and produce training materials for system users
• Support quality performance evaluations through trend and pattern analysis and identify opportunities for improvement
• Use publishing and graphics software to produce final quality system documents
• Store all documentation in official records management systems in accordance with defined procedures
• Participate in management review meetings, record discussions, and generate draft minutes
• Submit monthly status reports outlining tasks completed, challenges encountered, and recommended improvements
• Prepare deliverables including quality manuals, reports, and training content in standard digital formats

Qualifications

• Post-secondary education in science, technology, or engineering from a recognized Canadian institution
• Minimum of two years of technical field experience
• Minimum of two years of experience writing technical documents or standard operating procedures
• Minimum of two years of recent experience working within an ISO 17025, ISO 9001, or ISO 14001 accredited organization
• Strong written communication skills with the ability to create and revise structured quality system documentation
• Eligible for and capable of working with confidential and controlled information in secure facilities
• Demonstrated ability to analyze quality performance data and generate actionable insights
• Skilled in collaborating with technical authorities and responding to quality assurance requirements