Quality Assurance & Service Specialist, Genetics and HLA

University Health Network; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Ein führendes Krankenhaus sucht einen Quality Assurance & Service Specialist, um die Qualitätssysteme in den Labors zu unterstützen. Diese spannende Rolle umfasst die Verantwortung für die Erstellung und Wartung des Qualitätsplans sowie die Zusammenarbeit mit dem Management zur Sicherstellung der regulatorischen Compliance. In einem dynamischen Umfeld werden Sie die Möglichkeit haben, an wissenschaftlichen Studien und Datenanalysen mitzuarbeiten und die Qualitätssicherungspraktiken in einem Team von Fachleuten zu leiten. Wenn Sie eine Leidenschaft für Qualitätssicherung haben und in einem innovativen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Zugang zu Transit- und Shuttle-Services

Flexibles Arbeitsumfeld

Möglichkeiten für Wachstum und Beförderung

Verschiedene Rabatte und Annehmlichkeiten vor Ort

Qualifications

• Mindestens 3 Jahre Erfahrung in einer großen Krankenhausumgebung.
• Kenntnisse über Akkreditierungs- und Bewertungsprozesse.

Responsibilities

• Leitung der Erstellung und Pflege des Qualitätsplans für die Labore.
• Zusammenarbeit mit dem Management zur Sicherstellung der regulatorischen Compliance.

Skills

Qualitätsmanagement

Regulatorische Compliance

Interpersonelle Fähigkeiten

Problemlösungsfähigkeiten

Datenanalyse

Education

3-jährige Ausbildung in Medizinischer Labortechnologie

Zertifizierung in Qualitätssicherungspraktiken

Tools

Epic

Microsoft Word

Microsoft Excel

Job description

Quality Assurance & Service Specialist, Genetics and HLA

• Full-time
• Department: Laboratory Medicine

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN includes Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education, and West Park Healthcare Centre. As Canada's top research hospital, UHN is a national and international leader in discovery, education, and patient care, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine, and rehabilitation medicine. UHN is affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World, driven by our talented and dedicated staff.

• Union: Non-Union
• Vacancies: 1
• Site: Toronto General Hospital
• Department: Laboratory Medicine Program
• Work Model: On-Site
• Reports to: Senior Manager, Advanced Diagnostics
• Hours: 37.5 hours/week
• Shifts: Days
• Status: Permanent Full Time
• Closing Date: June 7, 2025

Position Summary

The Quality Assurance & Service Specialist, as part of the Laboratory Medicine Program (TeamLMP), provides technical expertise supporting quality system and regulatory functions within the Histocompatibility, Genome Diagnostics, and Cancer Cytogenetics Laboratories.

Duties

• Lead the creation and maintenance of the quality plan for the Labs, ensuring alignment with LMP's quality management system
• Collaborate with management to ensure regulatory compliance
• Implement and uphold discipline-specific quality standards and best practices
• Ensure conformance with applicable regulatory and accreditation agencies, such as Accreditation Canada, CAP, AABB, Health Canada, and others
• Participate in on-call rotations to support laboratory operations
• Work with the Quality Manager on patient safety incidents
• Assist in scientific studies, data analysis, and presentation of quality-related research
• Lead staff competency, validation, and safety initiatives

Qualifications

• Completion of a 3-year community college program in Medical Laboratory Technology
• Certification in quality assurance practices (preferred)
• Registration with the College of Medical Technologists of Ontario
• Minimum 3 years’ experience in a large hospital setting
• At least 2 years in Advanced Diagnostic Laboratories
• Knowledge of accreditation and assessment processes
• Proficiency with Epic (preferred)
• Understanding of CQI and TQM techniques (preferred)
• Leadership and problem-solving skills
• Strong interpersonal, communication, and organizational skills
• Computer skills, including Word and Excel; database management is an asset

Why Join UHN?

UHN offers competitive packages, benefits, and perks, including:

• Access to transit and shuttle services
• Flexible work environment
• Opportunities for growth and promotion
• Various discounts and on-site amenities

Applicants must have completed probation and have a satisfactory employment record. All applications should be submitted before the closing date. UHN communicates via email; ensure your contact details are current. A Criminal Record Check may be required. UHN is committed to diversity and inclusion and provides accommodations upon request.

We thank all applicants; only those selected for further consideration will be contacted.