Quality Assurance - Quality Engineer

Cosmetica Laboratories Inc; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Cosmetica Laboratories Inc is seeking a Quality Engineer to ensure high-quality products in cosmetics manufacturing. The role entails risk assessments, quality planning, and collaboration with engineering teams. Ideal candidates have an engineering degree and relevant experience in quality assurance methodologies.

Qualifications

• 3 years work experience in quality or process engineering in manufacturing.
• Experience in quality control and validation in cosmetics or pharmaceutical sectors.
• Knowledge of Six Sigma tools and continuous quality improvement methodologies.

Responsibilities

• Facilitates Risk Assessment during New Product Launch process.
• Plans quality measurement and controls to ensure product quality.
• Supports validation studies and acts as subject matter expert on quality requirements.

Skills

Problem Solving

Root Cause Analysis

Quality Improvement

Statistical Analysis

Technical Communication

Education

Bachelor of Science in Engineering

Tools

Minitab

Power BI

Smart Sheet

Job description

1960 Eglinton Ave E, Scarborough, ON M1L 4R1, Canada

Job Description

Posted Wednesday, June 11, 2025 at 4:00 AM | Expires Thursday, June 26, 2025 at 3:59 AM

Cosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed to growing our internal employees and developing them to become the best version of themselves.

Reporting to Manager, QE/QA, t he role of the Quality Engineer is an intrinsic part of new product introduction. This role supports the establishment and deployment of quality engineering principles, structure and processes. This role is responsible for quality planning and quality risk management; determination of Critical Quality Characteristics (CTQs) of new products as per customer needs, establishment of product quality and process controls, and deployment of the quality plans to operational levels.

The Quality Engineer also supports pilot studies, process design and process validation for new product launches. This role also entails ensuring that a product or service provides a high level of quality that meets customer expectation.

Key Accountabilities:

• Facilitates the Risk Assessment process throughout the New Product Launch process and ensures that actions are implemented to mitigate the identified Risks.
• Ensures the adherence to the New Product Launch process through Stage Gate process.
• Plans the quality measurement and controls on processes to provide consistent quality results. Identifies critical product quality requirements and areas with potential risk;
• Effectively plan, define test strategy, provide quality assurance estimate, and provide test management and test reporting throughout the product cycle;
• Defines quality requirements for new products; verifies process design capabilities during pilot and scale-up;
• Develops and maintains quality standards and requirements for new products; implements inspection plans for new products and updates current inspection plans as necessary;
• Works closely with Process Engineers in the establishment of critical process parameters affecting the quality consistency of the products; performs reliability studies, risk assessment, and failure investigations;
• Ensure appropriate quality processes and controls are in place to meet product quality standards; ensures that the products are meeting or exceeding expectations, effective, and free from defects . It involves analyzing a product under various conditions and confirming that it conforms to specifications;
• Develops process characterization studies, conducts statistical analysis of results to identify critical parameters and improves process capability. Collects process validation data and results; then write or review validation reports;
• Supports technical troubleshooting/failure investigations involving manufacturing non-conformances and product failures by leading or participating in risk assessment and technical reviews.
• Develops and evaluates quality process sampling systems, procedures and statistical techniques
• Supports validation studies of processes; participates on technical project teams as subject matter expert on quality requirements; may develop and review validation protocols and final reports.
• Supports the execution of validation studies by collecting data and analyzing results; recommends revision of product specifications and processes, if necessary
• Assist in development of standard making instructions (batch making) and filling/packing instructions of a particular product after successful pilot and scale up studies.
• Train employees in inspection, statistical, and problem-solving techniques.
• Provides support for customer representatives in regards to quality issues; serves as resource for problem identification and resolution
• Supports in the investigation for customer quality complaints; internal quality issues and quality concerns of new product launches
• Apply principles and techniques underlying Six Sigma and Lean Manufacturing
• Define, implement and sustain quality control strategies to maintain product quality
• Ensure the reliability of test equipment and execution of products
• Provide leadership and vision in the use of data along with structured problem-solving framework

Skills, Experience and Education Required:

• Postsecondary education - Bachelor of Science in Engineering preferably in Chemical Engineering, Industrial or Mechanical Engineering, or any related engineering degree
• Minimum of 3 years work experience in quality or process engineering role in a manufacturing environment, preferably in cosmetics or pharmaceutical industry, with demonstrated experience in quality control and quality assurance, quality planning, process development, validation, process control and quality improvement;
• Excellent technical acumen & troubleshooting skills; creative ability and strong hands-on skills in problem solving, advanced root cause analysis and troubleshooting with a strong focus on execution;
• Knowledge and experience in using Design and Process FMEA, Quality Improvement Tools, Quality Function deployment, Six Sigma tools and statistical analysis; continuous quality improvement methodologies and framework
• Excellent communication and tec hnical writing skills necessary to effectively discuss quality expectations with internal and external customers
• Customer- focused and able to work with all levels of technical staff, customers, and manufacturing staff including PD, R&I, TRG, QAQC & Client technical teams
• Strong interpersonal and communication skills to handle quality-related issues and to initiate necessary actions;
• Self-motivated with the ability to set objectives and meet customer expectations on multiple projects; h ighly organized with the ability to work in a fast-paced environment;
• Proficient in MS Office applications; Minitab; Power BI; Smart sheet; and QMS
• Must be flexible to provide support during off-hours or off-shifts & weekends

Cosmetica Laboratories Inc. is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

1960 Eglinton Ave E, Scarborough, ON M1L 4R1, Canada