Quality Assurance Manager

National Research Council Canada / Conseil national de recherches Canada; Ottawa; On-site; CAD 84,000 - 140,000; Full time

Benefits offered by this job

Robust pension plan

Health & dental coverage

Disability & life insurance

Job summary

The National Research Council Canada (NRC) seeks a Quality Assurance Manager to lead the QMS efforts at the Canadian Photonics Fabrication Centre. You will drive continuous improvement, train staff, and ensure quality across projects and shifts.

Ideal for candidates with 7+ years in quality systems, ISO9001, and project management in R&D or manufacturing, with Six Sigma assets. Location: Ottawa; term position; English required; full-time presence required.

Qualifications

• Bachelor’s degree in Engineering or Science or a related field.
• Bachelor’s degree in Industrial Engineering would be asset.
• Six Sigma black belt accreditation (or equivalent) would be asset.

Responsibilities

• Develop and sustain a Quality Management System (QMS) for CPFC.
• Provide training sessions on quality processes and work instructions.
• Assist process owners in developing work instructions for quality.
• Work with project managers to incorporate quality procedures in projects.
• Lead internal audits and coordinate external audits with clients.
• Ensure consistency and quality across all shifts in CPFC.

Skills

Quality Systems

Project Mgmt

Statistical SPC

MES/ERP

Lean Manufacturing

Cost & Supply

Education

Bachelor's in Engineering

Bachelor's in Science

Six Sigma Black Belt

Tools

ERP systems

MES systems

Job description

Priority may be given to the following designated employment equity groups: women, Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

• The Employment Equity Act , which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

City: Ottawa

Organizational Unit: Canadian Photonics Fabrication Centre

Classification: RCO

Tenure: Term

Duration: 2 years

Language Requirements: English

Work arrangements:Due to the nature of the work and operational requirements, this position will require full-time physical presence at the NRC work location identified.

The role

We are looking for a Quality Assurance Manager to support the Canadian Photonics Fabrication Center. The incumbent would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

The Canadian Photonics Fabrication Centre (CPFC) provides fabrication services for unique semiconductor-based photonic and electronic components, helping industry reduce their time to market through prototyping and low volume manufacturing. The Quality Assurance Manager is responsible for developing and sustaining a Quality Management System (QMS) to ensure a high level of quality of all projects delivered to the CPFC clientele.

This position leads the effort to build a culture of continuous improvement and manages the development, implementation, maintenance and continuous improvement of the QMS in the CPFC Portfolio. Other quality related responsibilities include the development and provision of training sessions, assisting process owners in the development of work instructions, working with project managers to incorporate quality procedures in their projects, tracking process yield data, and performing internal audits to ensure compliance to adopted standards. The QA Manager is also responsible for interacting with clients for external audits and quality conformance issues.

To meet increasing client demand, the CPFC runs on multiple work shifts. The Quality Assurance Manager ensures consistency and quality of output across all working shifts.

Screening criteria

Education

Bachelor’s degree in Engineering or Science or a related field.

Bachelor’s degree in Industrial Engineering would be considered an asset.

Six Sigma black belt accreditation (or equivalent) would be considered an asset.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Extensive* experience in developing, maintaining and continuously improving formal Quality Systems (such as ISO9001:2008), preferably in a Research and Development (R&D) and/or manufacturing environment. Extensive* experience in project planning and management.
• Extensive* experience in project planning and management.
• Experience in a semiconductor wafer processing environment would be considered an asset.
• Extensive experience is defined as more than seven (7) years of experience.

Condition of employment

Reliability Status

For a Reliability Status, verification of background information over a period of 5 years is required.

Language requirements

English

Information on language requirements and self-assessment tests

Assessment criteria

Technical competencies

• Knowledge of ISO 9001 series of quality standards;
• Knowledge of statistical process control, use of control charts, DOE and DFM methodologies;
• Knowledge of MES and ERP systems;
• Knowledge of cost engineering and supply chain management;
• Knowledge of project management principles and practices;
• Knowledge of lean manufacturing techniques and processes.

Behavioural competencies

• Management services - Communication (Level 2)
• Management services - Initiative (Level 2)
• Management services - Results orientation (Level 2)
• Management services - Conceptual and analytical ability (Level 2)
• Management services - Teamwork (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services

View all competency profiles

Compensation

The intent of this hiring action is to staff this position at the RCO2 or RCO3 level, which is a mid-career level position with a salary range of $83,985 to $139,608.

NOTE: Please note that the full RO/RCO salary scale has five levels. Salary determination will be based on a review of the candidate’s expertise, outcomes and impacts of their previous work experience relative to the requirements of the level. As such, the initial salary could be within another level of the RO/RCO salary scale (i.e. above or below the intended level for this position).

• NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Discover the possible

Anything is possible at the NRC, named in 2026 one of Canada’s Top Employers for Young People, Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s largest research and innovation organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

Notes

• Relocation assistance will be determined in accordance with the NRC's directives.
• A pre-qualified list may be established for similar positions for a one-year period.
• Preference will be given to Canadian citizens and permanent residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (25806) to:

E-mail: [e-mail]

Closing Date: 2 October 2026 - 23:59 Eastern Time

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If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careersmodule from your NRC computer.