Quality Assurance Manager

Automotive and Surface Transportation; Ottawa; On-site; CAD 84,000 - 140,000; Full time

Benefits offered by this job

Pension plan

Health and dental coverage

Disability and life insurance

Year-end office closure

Job summary

The National Research Council Canada (NRC) seeks a capable professional for a mid-career role in the Management Services area. The position emphasizes quality systems, project planning, and cross-functional collaboration at a stable NRC facility.

Applicants should have a strong background in ISO 9001, lean methods, and MES/ERP familiarity. This full-time role offers a competitive salary and excellent benefits within the RO/RCO framework.

Qualifications

• Bachelor’s degree in Engineering or Science or a related field; Industrial Engineering is an asset.
• Six Sigma Black Belt accreditation is an asset.
• Extensive* experience in developing, maintaining and improving formal Quality Systems (ISO 9001:2008).
• Extensive* experience in project planning and management.
• Experience in a semiconductor wafer processing environment is an asset.

Skills

Six Sigma BB

ISO 9001

Project management

Statistical process control

MES/ERP systems

Lean manufacturing

Education

Bachelor’s degree in Engineering or Science

Industrial Engineering degree asset

Six Sigma Black Belt asset

Job description

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Priority may be given to the following designated employment equity groups: women, Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

* The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

OrganizationalUnit: Canadian Photonics Fabrication Centre

Classification: RCO

Duration: 2 years

Work arrangements: Due to the nature of the work and operational requirements, this position will require full-time physical presence at the NRC work location identified.

The role

Screening criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

Bachelor’s degree in Engineering or Science or a related field. Bachelor’s degree in Industrial Engineering would be considered an asset. Six Sigma black belt accreditation (or equivalent) would be considered an asset.

• Extensive* experience in developing, maintaining and continuously improving formal Quality Systems (such as ISO9001:2008), preferably in a Research and Development (R&D) and/or manufacturing environment. Extensive* experience in project planning and management.
• Extensive* experience in project planning and management.
• Experience in a semiconductor wafer processing environment would be considered an asset.

*Extensive experience is defined as more than seven (7) years of experience.

Condition of employment

Reliability Status. For a Reliability Status, verification of background information over a period of 5 years is required.

Candidates will be assessed on the basis of the following criteria:

• Knowledge of ISO 9001 series of quality standards;
• Knowledge of statistical process control, use of control charts, DOE and DFM methodologies;
• Knowledge of MES and ERP systems;
• Knowledge of cost engineering and supply chain management;
• Knowledge of project management principles and practices;
• Knowledge of lean manufacturing techniques and processes.
• Management services - Communication (Level 2)
• Management services - Initiative (Level 2)
• Management services - Results orientation (Level 2)
• Management services - Conceptual and analytical ability (Level 2)
• Management services - Teamwork (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services

The intent of this hiring action is to staff this position at theRCO2 or RCO3 level, which is a mid-careerlevel position with a salary range of $83,985to $139,608.

NOTE: Please note that the full RO/RCO salary scale has five levels. Salary determination will be based on a review of the candidate’s expertise, outcomes and impacts of their previous work experience relative to the requirements of the level. As such, the initial salary could be within another level of the RO/RCO salary scale (i.e. above or below the intended level for this position).

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well‑being throughout your career and beyond.

Discover the possible

Anything is possible at the NRC, named in 2026 one of Canada’s Top Employers for Young People, Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s largest research and innovation organization, our world‑renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground‑breaking discoveries to a life‑changing career, discover your possible at the NRC.

Notes

• Relocation assistance will be determined in accordance with the NRC's directives.
• A pre‑qualified list may be established for similar positions for a one‑year period.
• Preference will be given to Canadian citizens and permanent residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (25806) to:

Closing Date: 2October 2026 - 23:59 Eastern Time

*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careersmodule from your NRC computer.