Quality Assurance Manager

ROCKWOOL North America; Milton; On-site; CAD 80,000 - 120,000; Full time

Job summary

ROCKWOOL North America seeks a Quality Assurance Manager for its Milton facility. The role includes leading quality programs, managing audits, and driving process improvement. Candidates should possess a relevant engineering degree and extensive experience in quality management within a manufacturing context. This role offers competitive salary and comprehensive benefits.

Benefits

Comprehensive benefits package including Health, Dental, Vision

Generous Paid Time Off (PTO) and Paid Holidays

Retirement Pension Matching Program

Life and Disability Programs

Educational Assistance

Top-up plans for maternity and paternity leave

Fitness Reimbursement

Employee Assistance Program (EAP)

Qualifications

• 5+ years of quality management experience in a manufacturing environment.
• Skilled in managing audits, certifications, and product testing.
• Strong knowledge of compliance testing and budget management.

Responsibilities

• Lead quality systems to ensure compliance of raw materials and finished goods.
• Develop and implement a Quality Management System (QMS).
• Manage department budget and identify cost-saving initiatives.

Skills

Problem-solving

Leadership

Communication

Data analysis

Knowledge of QA/QC systems

Education

Bachelor’s degree in engineering (Chemical, Materials, Industrial preferred)

Tools

MS Office

Manufacturing systems

Job description

GREATER - TOGATHER

Are you looking for a rewarding and nurturing career with competitive pay and unmatched benefits? Join a globally respected manufacturer where you can learn in-demand skills and gain valuable experience to advance your career at a state-of-the-art facility.

This is the role

We are seeking a Quality Assurance Manager to lead and develop quality programs that ensure product compliance and exceed customer expectations. Based at our Milton, ON facility, this role is key in driving defect prevention, process improvement, and operational excellence. Reporting to the Director of Operations, you will lead the Quality Control Supervisor and XRF Lab Technician.

What You Will Do

• Lead quality systems to ensure raw materials and finished goods meet specifications.
• Manage audits, certifications, and product testing for regulatory and customer compliance.
• Maintain technical documentation and oversee incoming material inspections.
• Drive continuous improvement of quality processes and performance metrics (KPIs).
• Develop and implement a site-specific Quality Management System (QMS).
• Align and execute the annual quality strategy with factory goals.
• Collaborate cross-functionally to support operational efficiency and product quality.
• Lead, coach, and develop the Quality team, fostering high performance and engagement.
• Manage department budget and identify cost-saving initiatives.
• Support quality initiatives across ROCKWOOL NA, with occasional travel as needed.

What You Will Bring

• Bachelor’s degree in engineering (Chemical, Materials, or Industrial preferred).
• 5+ years of quality management experience in a manufacturing environment.
• Strong knowledge of QA/QC systems and industry standards (e.g., ISO).
• Experience in raw material and finished product testing.
• Skilled in problem-solving, leadership, communication, and data analysis.
• Proficient in MS Office and manufacturing systems.
• Knowledge of compliance testing, audits, and budget management.
• Demonstrates ROCKWOOL values: Ambition, Integrity, Responsibility, Efficiency.

Who We Offer:

• Competitive salary
• Comprehensive benefits package including Health, Dental, Vision, Massage Therapy, and more
• Generous Paid Time Off (PTO) and Paid Holidays
• Retirement Pension Matching Program
• Life and Disability Programs
• Educational Assistance
• Top-up plans for maternity and paternity leave
• Fitness Reimbursement
• Employee Assistance Program (EAP)

Who we are:

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities, all focused on one common purpose – to release the natural power of stone to enrich modern living.

Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDGs) framework and is actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and our sponsorship of the Denmark SailGP team, we aim to raise awareness around ocean health challenges and accelerate solutions to protect it.

Diverse and Inclusive Culture:

We want all our people to feel valued, respected, included, and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities, promoting diversity, and working against all forms of discrimination among ROCKWOOL employees.

At ROCKWOOL, you will experience a friendly team environment. Our culture, known as “The ROCKWOOL Way,” is based on our values of ambition, responsibility, integrity, and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, colour, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.