Quality Assurance Manager

Kelly; Canmore; On-site; CAD 80,000 - 100,000; Full time

Job summary

A manufacturing company in Canmore is seeking a QA Manager to oversee quality assurance processes and ensure compliance with regulations. You will lead initiatives for product and process improvements, manage quality documentation, and represent the company during regulatory inspections. The ideal candidate has a strong background in science and at least 5 years of supervisory experience within the pharmaceutical or cosmetics industry.

Qualifications

• 5+ years of supervisory experience in Quality Assurance in relevant industries.
• In-depth knowledge of cosmetic and NNHPD Health Canada regulations.
• Experience leading teams under GMP standards.

Responsibilities

• Manage QA initiatives for product and process improvements.
• Create and maintain Quality Assurance records.
• Ensure compliance with GMP processes and audit records.

Skills

Leadership in Quality Assurance

Knowledge of GMP compliance

Ability to investigate quality issues

Understanding of regulatory requirements

Education

Accredited degree in Science (Chemistry, Biochemistry, etc.)

Job description

Personal Care Product manufacturing client in Canmore is looking to hire QA Manager:

• Manage quality and continuous improvement initiatives, including product and manufacturing process improvements.
• Create and maintain accurate Quality Assurance records for all formulas, physical testing, and specifications, in compliance with NHP, GMP, and GLP requirements.
• Create and review technical documents to support product development projects (e.g., Ingredient INCI Statements, Claims, Specifications, Content Disclosures, and Manufacturing Batch Sheets).
• Ensure adherence to GMP processes, including generating GMP-compliant records as required by SOPs, methods, or regulations, and routinely auditing facility records for GMP compliance.
• Approve, release and communicate raw materials, bulk and finished goods according to established procedures.
• Request and retrieve technical information (specifications, drawings and standards) from various sources to assist in resolving quality issues as necessary.
• Plan and direct activities related to the application and maintenance of quality standards for manufacturing processes (compounding, finished goods, and fulfillment).
• Ensure inspection, testing, and evaluation methods are followed in accordance with quality standards.
• Ensure timely completion of investigation into Out-of-Specification production and initiate root cause analysis, corrective actions, and preventive measures to maintain compliance with quality requirements.
• Investigate and resolve customer complaints related to product quality or safety concerns. Monitor, interpret, and ensure compliance with global cosmetic regulations (e.g., U.S. FDA, Health Canada, EU Cosmetics Regulation).
• Manage regulatory documentation, ingredient compliance reviews, and product registration dossiers.
• Oversee the regulatory submission process for new product registrations or notifications, including compiling and submitting necessary documentation to regulatory authorities.
• Review and approve product labels, packaging, and promotional materials to ensure compliance with regulatory requirements, including ingredient listings, warnings, claims, and cosmetic allergen labeling.
• Assess the safety, efficacy, and regulatory status of cosmetic ingredients to ensure compliance with applicable regulations.
• Manage and oversee product recalls, if necessary, by coordinating with relevant departments and regulatory agencies.
• Represent the company during regulatory inspections and audits, ensuring compliance and addressing any findings.
• Perform special projects and assignments in support of the unit or facility as defined by the Director of Research, Innovation, Quality & Chief Scientific Officer

Main Requirements

Accredited educational background in Science (Chemistry, Biochemistry, Pharmaceutical Sciences, Biology) or another quality-related field. Minimum of 5 years of supervisory experience working in Quality within the pharmaceutical, cosmetics, or natural health products industries. In-depth knowledge and experience with cosmetic and NNHPD Health Canada regulations. Experience leading teams in GMP best practices. Must be able to work in a highly scented environment