Quality Assurance Manager

Primo Water; Athelstan; On-site; CAD 102,000 - 130,000; Full time

Job summary

An established industry player in the beverage sector is seeking a Quality Assurance Manager to oversee quality control for bottled water production across multiple sites in Canada. This role involves leading quality initiatives, ensuring compliance with industry standards, and managing quality audits. The ideal candidate will possess a strong background in quality assurance, excellent analytical skills, and the ability to work collaboratively with various stakeholders. Join a company committed to sustainability and quality hydration, where your expertise will drive continuous improvement and ensure the highest standards in product quality.

Qualifications

• 5-8 years of QA management experience in beverage or food products.
• Strong analytical skills and problem-solving abilities required.
• Bilingual in English and French preferred.

Responsibilities

• Develop and manage QC environments for bottled water production.
• Lead quality initiatives and compliance for multiple plants.
• Act as primary liaison for quality issues with consumers and vendors.

Skills

Analytical Skills

Problem Solving

Bilingual (English/French)

Microbiology Laboratory Management

Knowledge of HACCP

Statistical Process Control

Administrative Skills

Self-directed

Education

Bachelor’s degree in Chemistry

Master’s degree preferred

Other Technical Degree

Job description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via MyADP.

Compensation pay up to $102,000-$130,000

Quebec, Canada person can also reside nearby the following: Ontario, Nicolet or Athelstan

Responsibilities

The Quality Assurance (“QA”) Manager will have primary accountability for developing and managing the QC environments for the production of bottled water at multiple sites in Canada. QA Manager will lead the Canadian plants in the implementation of the Primo Brands Waters Quality System and will develop and continuously improve procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished product.

• Compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities.
• Preparation and resolution for all Company Quality Audits.
• Tracking, analyzing, and leading initiatives for all quality and customer complaint issues within the plant.
• Primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues.
• Lead resource within plant for Company Quality initiatives including (but not limited to) the implementation of the Primo Brands Waters Quality System.
• Preparation and maintenance of Permitting and Licensing for the plant.
• Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies.
• Responsible for managing at multiple sites, the Food Safety Quality Systems (FSQS), Food Safety Standards (FSSC 22000), and all other company or regulatory requirements.
• May have opportunities to serve as plant representative for quality forums and initiatives.
• Coordinate activities and develop good relationship with key vendors.
• Assist in managing the performance and development of the Plant QA Department with respect to skills, objectives, etc.
• Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards.
• Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (CBWA, CFIA, FDA, IBWA, EPA, etc.).

Qualifications

• Bachelor’s degree in chemistry or biological sciences. Masters preferred. Other technical degree may be considered.
• Prior QA management experience (5-8 years) with beverage or other food products.
• Bilingual ( English/ French ) preferred
• Microbiology Laboratory management
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
• Strong analytical and problem solving skills.
• Person must have sound administrative and computer skills.
• Person must be self-directed, aggressive, and possess the maturity commensurate with being an effective manager.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring and Pure Life, premium brands like Saratoga and Mountain Valley, regional leaders such as Arrowhead, Deer Park, Ice Mountain Ozarka, and Zephyrhills, purified brands, Primo Water and Sparkletts, and flavored and enhanced brands like Splash and AC+ION. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations will be provided on request for candidates taking part in all aspects of the selection process.

• Bachelor’s degree in chemistry or biological sciences. Masters preferred. Other technical degree may be considered.
• Prior QA management experience (5-8 years) with beverage or other food products.
• Bilingual ( English/ French ) preferred
• Microbiology Laboratory management
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
• Strong analytical and problem solving skills.
• Person must have sound administrative and computer skills.
• Person must be self-directed, aggressive, and possess the maturity commensurate with being an effective manager.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring and Pure Life, premium brands like Saratoga and Mountain Valley, regional leaders such as Arrowhead, Deer Park, Ice Mountain Ozarka, and Zephyrhills, purified brands, Primo Water and Sparkletts, and flavored and enhanced brands like Splash and AC+ION. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations will be provided on request for candidates taking part in all aspects of the selection process.

The Quality Assurance (“QA”) Manager will have primary accountability for developing and managing the QC environments for the production of bottled water at multiple sites in Canada. QA Manager will lead the Canadian plants in the implementation of the Primo Brands Waters Quality System and will develop and continuously improve procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished product.

• Compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities.
• Preparation and resolution for all Company Quality Audits.
• Tracking, analyzing, and leading initiatives for all quality and customer complaint issues within the plant.
• Primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues.
• Lead resource within plant for Company Quality initiatives including (but not limited to) the implementation of the Primo Brands Waters Quality System.
• Preparation and maintenance of Permitting and Licensing for the plant.
• Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies.
• Responsible for managing at multiple sites, the Food Safety Quality Systems (FSQS), Food Safety Standards (FSSC 22000), and all other company or regulatory requirements.
• May have opportunities to serve as plant representative for quality forums and initiatives.
• Coordinate activities and develop good relationship with key vendors.
• Assist in managing the performance and development of the Plant QA Department with respect to skills, objectives, etc.
• Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards.
• Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (CBWA, CFIA, FDA, IBWA, EPA, etc.).