Quality Assurance Coordinator/AQPIC

Lynden International; Guelph; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in logistics is seeking a Quality Assurance Coordinator to join their dynamic team. This role involves ensuring compliance with regulations, conducting inspections, and maintaining high standards of quality within the branch. The successful candidate will be responsible for training staff, managing documentation, and collaborating with clients to address concerns. Join a forward-thinking company that values employee growth and offers comprehensive benefits, including medical and retirement plans. This is a fantastic opportunity for someone looking to make a significant impact in a growing organization.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement Plans

Qualifications

• 2-3 years of related work experience with 6 months on-the-job training.
• Strong knowledge of current regulatory requirements.

Responsibilities

• Monitor overall quality status of the branch and ensure compliance with regulations.
• Conduct regular inspections and maintain training records for staff.
• Coordinate maintenance of procedure manuals and respond to audits.

Skills

Regulatory Knowledge

Warehouse Operations

Communication Skills

Organizational Skills

Decision Making

Education

B.Sc. degree or equivalent

Job description

Job Description

Posted Thursday, March 13, 2025 at 7:00 AM

Lynden International Logistics ULC,a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry.

Lynden International Logistics ULC is looking for an energetic and motivated individual to join our Quality Control Team! Our business continues to grow, and we are seeking an Quality Assurance Coordinator/AQPIC.

We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans.

WORKING SCHEDULE: Monday to Friday, 9:00am - 5:30pm

REPORTS TO: Quality Assurance Manager

POSITION DESCRIPTION:

This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP’s, will be maintained through the implementation of procedures and training, and regular inspections. Responsible for the day to day operations of the Narcotic department

DUTIES & RESPONSIBILITIES:

Quality Assurance Coordinator

• Ensure all staff are trained in their respective job functions, including GMP training and maintain training records
• Write and revise standard operating procedures as necessary.
• Coordinate maintenance of procedure manuals at the branch.
• Conduct regular inspections of the facility and report the findings to the Branch Manager and senior management.
• Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented.
• Provide feedback and assistance to Customer/Client questions and concerns.
• Initiation and completion of Deviation Reports and Change Controls
• Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate.
• Maintain relations with outside contractors/suppliers and monitor effectiveness of their services.
• Provide assistance with inventory reporting and lot control.
• Recalls – Working directly with the Client ensure product is both physically and systemically quarantined
• Supervise lot hold/release processes to ensure effective control and accurate documentation
• Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up.
• Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse.
• Perform temperature alarm testing and security testing.
• Coordinate regular and emergency maintenance of equipment.
• Place product on “Short Dated Hold” as per Client Procedure Manuals and physically remove product from primary picking locations
• Coordinate disposition of product as per Clients requests and Lynden’s Destruction agreement.
• Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals.
• Develop proactive strategies for preventing possible future problems with systems or processes.
• Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training.
• Cover for other QA coordinators' duties and perform other activities as assigned by the Director of RA & QA.

AQPIC

• Picking orders for shipment against verified legal signatures.
• Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit.
• Checking and monitoring inventory levels for discrepancies and/or potential back orders.
• Authorizing and checking returns and entering them into inventory.
• Dealing with customer and client questions and/or concerns.
• Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting.
• Maintaining the security of the overall caged area including the vaults.
• Checking orders and routing through agile system
• Co-ordinate narcotic destructions

SKILLS/TRAINING REQUIRED:

• Strong knowledge of current regulatory requirements
• Superior familiarity with warehouse and office operations
• High work standards
• Excellent verbal and written communication
• Excellent organizational and time management skills
• Ability to make decisions and recommendations

EDUCATION REQUIRED:

• B.Sc. degree or equivalent

Minimum experience required:

• 2 - 3 years related work experience
• Plus 6 months on-the-job training OR equivalent combination of experience and education.

Lynden International Logistics ULC is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.