Quality Assurance and Repairs Specialist

Oceania International; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading e-commerce company is seeking a Quality Assurance and Repairs Specialist for their Omtech division. The role focuses on ensuring the quality of laser engraving machines through inspections, repairs, and documentation. Candidates should have relevant technical skills, a degree in Engineering or Mathematics, and professional certifications in quality control.

Qualifications

• Bachelor’s degree in Engineering, Mathematics or equivalent required.
• Professional certification (Six Sigma, Quality Engineer, or Quality Auditor) is ideal.
• Knowledge of quality assurance methods and tools preferred.

Responsibilities

• Conduct thorough inspections to meet quality standards.
• Diagnose and troubleshoot defects or malfunctions in products.
• Maintain records of inspection and testing results.

Skills

Analytical skills

Problem-solving skills

Communication abilities

Organizational abilities

Technical skills

Education

Bachelor’s degree in Engineering, Mathematics or Equivalent

Professional certification (Six Sigma, Quality Engineer, or Quality Auditor)

Job description

Quality Assurance and Repairs Specialist

About Oceania International
Oceania International is a rapidly expanding e-commerce company with a diverse portfolio of brands, including Omtech, Gunnr, AHM, Wilprep Kitchen, Kyoku Knives, Birch Hunters, and Zumi Access.

We are seeking a Quality Assurance and Repairs Specialist for our Omtech division. The ideal candidate should have an interest in testing consumer products, technical skills, excellent organizational and communication abilities, and motivation to deliver high-quality services in a fast-paced environment.

About the role

As a Quality Assurance and Repairs Specialist at Omtech, your primary responsibility is ensuring the quality of laser engraving machines, focusing on repairs and maintenance. You will be pivotal in maintaining product quality standards and providing efficient repairs.

What you'll do

Main Responsibilities/Functions

Quality Assurance:

• Conduct thorough inspections of products to ensure they meet quality standards and specifications.
• Develop and implement quality control processes and procedures.
• Collaborate with production teams to address and resolve quality-related issues.
• Inspect new products quality on new containers
• Produce report on quality of company products to make sure it it passes company quality standards
• Repackage QC items that were used to test.

Testing and Analysis:

• Perform various tests on products to identify defects or malfunctions.
• Utilize testing equipment and tools to assess product performance and functionality.
• Analyze test results and provide detailed reports on product quality.

Repair and Maintenance:

• Diagnose and troubleshoot defects or malfunctions in products.
• Conduct repairs and adjustments to correct identified issues.
• Collaborate with the engineering and production teams to implement long-term solutions to recurring problems.

Documentation:

• Maintain detailed records of inspection and testing results.
• Document repair procedures and keep accurate records of all repairs performed.
• Generate reports on product quality, defects, and resolutions.
• Identify opportunities for process improvement to enhance product quality.
• Collaborate with cross-functional teams to implement quality enhancement initiatives.
• Stay updated on industry best practices and technological advancements in quality assurance.

Qualifications

Qualifications:

• Bachelor’s degree in Engineering, Mathematics or Equivalent
• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practices

Preferred Qualifications

• Bilingual in English and Mandarin/Chinese
• Understanding of Agile/Scrum methodology and how QA functions within it
• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor