Quality Assurance and Continuous Improvement Manager

Collen Construction; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading construction firm in Ontario is seeking a Quality Manager to oversee the development and maintenance of Quality Management Systems. The ideal candidate will have a Bachelor's degree in Construction Management and at least 10 years of experience, including a proactive approach to ensuring compliance with industry standards. This role will include responsibilities in training, auditing, and continuous improvement. Join to cultivate a safety-focused, inclusive environment.

Qualifications

• Minimum of 10 years’ experience in construction project design and management.
• Formal training in Quality Management.
• Proficient in audit and training facilitation.

Responsibilities

• Develop and maintain Quality Management Systems (QMS).
• Ensure statutory and regulatory compliance.
• Project quality oversight from planning to handover.
• Maintain quality assurance documentation.
• Lead internal and external audits for compliance.
• Develop and deliver training on quality standards.
• Promote continuous improvement in quality standards.
• Engage with stakeholders to align quality expectations.

Skills

Quality Management

Leadership

Analytical skills

Communication

Fluency in English

Education

Bachelor's degree in Construction Management or related field

Job description

Collen is dedicated to fostering a diverse and inclusive workplace. We believe that a harmonious and inclusive environment cultivates innovation and drives success. We prioritize safety in all our activities, and you can help create a culture where safety is a shared value and a top priority for all stakeholders involved in the project.

If you are seeking an opportunity to be part of a storied history, join a team that leads the industry and contribute to a workplace where inclusivity and safety take centre stage.

Requirements

• Bachelor's degree in Construction Management, Engineering, or a related field.
• Minimum of 10 years’ experience in construction project design, engineering, management, and ideally a previous quality role within the construction industry in Europe.
• Formal training in Quality and/or
• Advanced knowledge of quality management systems.
• Proven record of implementing continuous improvement processes.
• Strong understanding of EU regulatory frameworks, industry standards, construction project execution, and technical design and engineering matters.
• Fluency in English. Proficiency in another European language is desirable but not essential.
• Excellent communication and leadership skills.
• Strong analytical and critical thinking skills.
• Proficiency in audit and training facilitation.

Responsibilities

• Develop and Maintain Quality Management Systems (QMS):

Design, implement, and manage quality assurance policies and procedures within a QMS aligned to ISO 9001 standard, EU Construction Products Regulation (CPR) industry standards, and applicable EN technical standards.

Maintain a comprehensive library of quality assurance policies, procedures, standard operating procedures, best practice quality control plans including Inspection & testing plans, exemplar quality management templates, training, and guidance documents.

• Ensure Statutory and Regulatory Compliance:

Monitor adherence to EU Directives, local legislation including building regulations.

• Project Quality Oversight:

Collaborate with the project delivery team to oversee construction quality throughout the lifecycle of the project, from planning through to final inspection and handover.

• Document Control and Compliance Reporting:

Maintain all quality assurance documentation to support compliance including Inspection Test Plans, Method Statements, Material Approvals, CE Marking evidence, and subcontractor compliance data.

• Auditing and Performance:

Assess quality performance through inspections at various stages of construction and identify areas for improvement. Propose and implement corrective and preventive actions. Lead internal and external audits to ensure compliance with the QMS, ISO 9001, and industry standards. Monitor and evaluate the effectiveness of the QMS.

• Training and Awareness:

Develop and deliver training programmes to ensure all staff understand and apply the Collen standard in quality assurance and compliance. Provide expert advice, guidance, and coaching to project teams.

• Continuous Improvement:

Promote continuous improvement in quality standards through initiatives supporting a culture of excellence and continual enhancement.

• Stakeholder Engagement:

Liaise with clients, consultants, regulatory bodies, and supply chain partners to align quality expectations and compliance obligations.