Quality Assurance Analyst

Brookfield Renewable Partners L.P.; Gatineau; On-site; CAD 70,000 - 90,000; Full time

Job summary

Brookfield Renewable seeks a Quality Assurance Analyst to join their Business Services Group IT. This strategic role involves overseeing data quality and compliance while ensuring effective knowledge management across digital platforms, requiring 3-5 years of experience in QA and a relevant degree.

Benefits

Competitive salary and bonus structure

Health benefits program

Defined contribution pension plan

Modern gym and bike storage

Qualifications

• 3-5 years of QA experience in a testing and documentation role.
• Thorough understanding of QA methodologies and processes.
• Experience with knowledge management systems.

Responsibilities

• Conduct quality checks and ensure accuracy of data across platforms.
• Support the creation and maintenance of Knowledge Articles.
• Perform QA for Disaster Recovery documentation.

Skills

Analytical skills

Communication

Quality Assurance

Collaboration

Education

Bachelor’s degree or Diploma in Business, Information Technology, Computer Science

Tools

ServiceNow

Job description

Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind, utility-scale solar, distributed generation, and storage assets extends across North America, South America, Europe, India, and China, totaling almost 33,000 megawatts of capacity, and over 7,000 generating facilities globally.

Come Join Us

At Brookfield Renewable, we attract and retain high-performing individuals who are interested in making an impact, driving meaningful change and being part of a fast-paced and collaborative environment. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Together, we contribute to the success of one of the fastest growing and largest publicly traded, pure play renewable power platforms in the world while supporting decarbonization and greater energy sustainability to facilitate the global transition to a net-zero.

About the Role

Brookfield Renewable is seeking an initiative-taker Quality Assurance Analyst with 3-5 years of experience delivering QA activities following established methodologies, standards, and processes. The Quality Assurance Analyst will join our growing Business Services Group IT (BSG IT), reporting to the manager of Business applications Solutions. This is a strategic role which will contribute to capital investment projects delivery to our North American business. Responsibilities will include but are not limited to: Overseeing data and content accuracy across our digital repositories and platforms. This role will focus on ensuring the quality and consistency of information in SharePoint, ServiceNow, and MS Copilot Agents, and contribute to enterprise knowledge management, data privacy, compliance, and best practices.

Key Responsibilities

Data Quality & Content Control

• Conduct quality checks and ensure accuracy and consistency of data across SharePoint, ServiceNow, and MS Copilot Agents.
• Collaborate with stakeholders to ensure content meets organizational standards and governance policies.

Knowledge Management

• Support the creation, maintenance, and QA of Knowledge Articles as required, for operations as well as project activities.
• Collaborate with subject matter experts to ensure content relevance and clarity.

Training & Business Engagement

• Train business units on SharePoint security and best practices.
• Provide support and guidance for content development and lifecycle management.

Compliance & Project Support

• Perform QA for Disaster Recovery (DR) documentation on an annual basis.
• Lead QA efforts for User Acceptance Testing (UAT) on IT projects.
• Coordinate SOX QA activities for SOX-impacted projects in alignment with internal controls.

Data Privacy & Cybersecurity Coordination

• Partner with the Cybersecurity team to develop and implement data privacy practices.
• Support enforcement of secure information sharing protocols across platforms.

Best Practices & Process Improvements

• Develop and maintain QA and data management best practices documentation.
• Recommend improvements for workflows and content governance processes.

Knowledge and Experience Required

• Bachelor’s degree or Diploma in Business, Information Technology, Computer Science, or related discipline.
• Thorough understanding of QA methodologies and processes.
• Minimum of 3 years of QA experience in a testing and documentation role.
• A good understanding of technical and non-technical concepts and ability to effectively communicate these concepts to various stakeholders.
• Experience with the ServiceNow platform.
• Experience with knowledge management systems.
• Previous experience in compliance, risk management or privacy, an asset.
• Excellent relationship-building skills at all levels.
• Facilitates collaboration and conflict resolution.
• Strong analytical and critical thinking skills.
• Dynamic, self-driven and self-learner.

Note: Offices continue to be central to collaboration and Brookfield’s identity. This position requires the employee to be on-site for a minimum of 4 days to perform most effectively.

Working here, you will enjoy:

At Brookfield, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive salary, bonus structure, a health benefits program, and defined contribution pension plan.
• Our spaces are open, dynamic, and collaborative, giving you access to different businesses and teams. For your wellbeing, our building is equipped with a modern gym, bike storage, and healthy snacks and drinks.
• We cultivate a culture where we invest in your growth and development.

Diversity & Inclusion

Brookfield Renewable embraces and promotes the principles of diversity, equity, and inclusion. We welcome and encourage applications from all qualified candidates, including women, Indigenous peoples and other persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We also provide accommodation during all parts of the hiring process, upon request. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.