Quality and Risk Management Coordinator- Full-Time

Brockville General Hospital; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Kingston is seeking a Quality and Risk Management Coordinator. The role involves leading quality improvement initiatives and ensuring compliance with healthcare accreditation standards. Ideal candidates should have a degree in health sciences and experience in risk management and patient safety. Join a dedicated team making a significant impact in healthcare.

Qualifications

• 5 years of progressive experience in healthcare quality, patient safety or risk management.
• Certification in Quality or Patient Safety (e.g., CPHQ, CPPS, Lean Six Sigma Blackbelt) preferred.
• Proven experience in managing sensitive patient safety incidents and compliance reporting.

Responsibilities

• Lead and support QI initiatives.
• Coordinate patient safety initiatives including incident reporting.
• Monitor and report compliance with patient safety indicators.

Skills

Quality Improvement

Patient Safety

Risk Management

Data Analysis

Communication Skills

Education

Undergraduate degree in Health Sciences, Nursing, Health Administration

Tools

Accreditation Canada standards

Job description

Career Opportunities with Brockville General Hospital

A great place to work.

Current job opportunities are posted here as they become available.

Quality and Risk Management Coordinator- Full-Time

Department: Quality Improvement

Location: Kingston (Reddendale / Cataraqui / Collins Bay)

Position : Quality and Risk Management Coordinator

Status : Full-Time

Department : Quality Improvement

Union Association : Non-Union

Salary: $45.16 to $54.41/hour

Position Summary:

We are looking for a passionate and detail-oriented Quality and Risk Management Coordinator to join our collaborative team. Together, we support the organization’s quality improvement, patient safety, accreditation, and risk management programs. If you want to make a real difference in healthcare, this is the opportunity for you.

The Quality and Risk Management Coordinator is a key member of a dynamic team dedicated to promoting organizational excellence. This role involves working closely with hospital leadership, clinical teams, and external partners to develop, implement, and monitor strategies that enhance patient outcomes, reduce risk, and maintain compliance with accreditation and regulatory standards.

Requirements:

Education and Experience:

• Undergraduate degree in Health Sciences, Nursing, Health Administration or related field (Masters Preferred).
• Certification in Quality or Patient Safety (e.g., CPHQ, CPPS, Lean Six Sigma Blackbelt).
• Advanced knowledge of healthcare accreditation standards (Accreditation Canada), patient safety legislation, and risk management methodologies.
• 5 years of progressive experience in healthcare quality, patient safety or risk management.
• Demonstrated success leading multi-disciplinary projects with organizational impact.
• Proven experience in managing sensitive patient safety incidents, accreditation processes, and compliance reporting.
• Strong ability to analyze, interpret, and communicate complex data to diverse stakeholders.
• Excellent communication skills, both oral and written.
• Demonstrate good judgment, tact and diplomacy in interaction with internal and external stakeholders.

Role and Responsibilities:

This individual drives a risk management and quality improvement mind-set and is primarily responsible for:

• Quality Improvement:
  • Lead and support QI initiatives aligned with hospital priorities and strategic goals.
  • Collect, analyze, and report performance metrics to identify opportunities for improvement.
  • Educate and engage staff in QI methodologies such as PDSA cycles and Lean principles.
• Coordinate patient safety initiatives, including incident reporting, analysis, and follow-up.
• Support root cause analyses and the development of corrective action plans.
• Monitor and report compliance with patient safety indicators and best practices.
• Identify, assess, and mitigate organizational risks in collaboration with clinical and administrative teams.
• Manage risk reporting systems and ensure timely investigations.
• Support legal and insurance-related processes as required.
• Accreditation:
  • Act as a resource for Accreditation Canada standards and requirements.
  • Coordinate accreditation readiness activities, including documentation, audits and staff engagement.
  • Track compliance with regulatory and legislative requirements.

While the above describes the primary responsibilities it is not an exhaustive list of duties.