Quality and Patient Safety Consultant

Brant Community Healthcare System; Brantford; On-site; CAD 80,000 - 100,000; Full time

Job summary

The Brant Community Healthcare System is seeking a Quality Consultant to enhance healthcare quality and patient safety. You will leverage your expertise in quality improvement within a collaborative team to implement quality initiatives, analyze data, and ensure compliance with safety standards.

Benefits

Centralized Education Fund

HOOPP Pension Plan

Employee Assistance program

Discounted onsite parking

Qualifications

• 3-5 years experience in a healthcare setting.
• Experience in quality improvement and risk management.
• Certification in Patient Safety and Risk Management preferred.

Responsibilities

• Support patient safety incidents and facilitate case reviews.
• Analyze clinical data and incident reports to identify improvements.
• Coordinate the annual Quality Improvement Plan.

Skills

Quality Improvement

Risk Management

Data Analysis

Patient Safety

Education

Undergraduate Degree in a regulated health discipline or Business Administration

Masters preferred

Job description

Be among the first 25 applicants

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two-site community hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital.
• The Willett in Paris is an urgent care centre and transitional beds.

By choosing to work at BCHS, you join an organization with over 130 years of making a positive difference. We value Care, Accountability, Respect, and Equity, working together to build a healthier community!

Why Choose BCHS?

• Centralized Education Fund – opportunities for continuing education and staff development.
• HOOPP Pension Plan.
• Predictable work locations.
• Discounted onsite parking (no shuttles or waiting lists).
• Support 24/7 – managers on call, physicians, allied health, and support staff.
• Wellness matters; our Employee Assistance program is free and confidential for employees and family members.

Position Summary

Reporting to the Director of Quality, Risk & Patient Experience, this position partners with clinical and administrative leadership to enhance healthcare quality, safety, and the patient experience.

Education

The Quality Consultant will leverage expertise in quality improvement, business methodologies, education, and innovation to support programs such as:

• Implementing unit-level quality and utilization improvements.
• Executing goals outlined in the annual Quality Improvement Plan.
• Reviewing quality of care cases, adverse events, and critical incidents.
• Supporting patient experience initiatives.
• Ensuring compliance with Accreditation and Patient Safety Standards.
• Analyzing data to inform quality improvements.
• Coaching teams on quality improvement strategies.

Mandatory Competencies

Quality & Patient Safety Performance Monitoring & Improvement

• Supports patient safety incidents, facilitates case reviews, and promotes organizational learning using the Canadian Incident Analysis Framework.
• Coordinates the annual Quality Improvement Plan (QIP) under ECFAA.
• Analyzes clinical data and incident reports to identify patterns and improvement opportunities.
• Collaborates with Decision Support to gather data for quality and safety issues.
• Supports the Patient Safety Dialogue process, compiling reports and analyzing trends.

Quality & Patient Safety Coordination & Collaboration

• Champions quality improvement across the organization.
• Coordinates and advises on quality projects related to safety, risk management, and accreditation.
• Supports accreditation efforts, including coordination, review, and education.
• Works with interdisciplinary teams to support patient safety efforts.
• Supports committees and task groups with safety mandates.

Best Practice Research, Evaluation & Education

• Ensures evidence-based decision-making tied to data.
• Identifies and reviews best practices for policies and procedures.
• Advances quality through consultation and education on methodologies and legislative requirements.
• Supports implementation of evidence-based practices.
• Establishes mechanisms for monitoring quality initiatives.
• Provides education on quality tools and methodologies (e.g., RCA, FMEA).

Corporate Projects

• Supports projects related to quality and safety, such as document management systems and patient experience surveys.

Qualifications

• Undergraduate Degree in a regulated health discipline/profession or Business Administration; Masters preferred.
• Regulated Health Professional (Nursing, OT, PT, Social Work, etc.) preferred.
• 3-5 years experience in healthcare setting.
• Experience in quality improvement and risk management.
• Certification in Patient Safety and Risk Management or Project Management training preferred.
• LEAN training or equivalent experience is an asset.

Accommodation

BCHS is committed to employment equity and diversity. We welcome applications from all backgrounds and are dedicated to accessible employment practices in line with AODA. Accommodation is available upon request during the recruitment process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care