Quality and Continuous Improvement Director

ABB Schweiz AG; Saint-Jean-sur-Richelieu; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

A leading company in electrification is seeking a Quality and Continuous Improvement Director to enhance quality management practices across its Canadian operations. This hybrid role involves strategic planning, fostering a high-performance culture, and aligning with senior leadership. Ideal candidates will have a robust background in manufacturing quality systems and proven leadership abilities.

Benefits

Retirement plan

Accident insurance

Healthcare plan

Wellbeing program

Qualifications

• 10 years of experience in a manufacturing environment and quality management.
• Strong analytical and methodical approach.
• Fluent in French and English.

Responsibilities

• Define and implement quality management strategies.
• Promote a culture of continuous improvement.
• Consult with senior executives on functional design.

Skills

Analytical skills

Problem-solving

Attention to detail

Collaboration

Communication (English)

Communication (French)

Education

Bachelor’s degree in science, engineering, or a relevant field

Tools

Quality management systems

ISO 9001:2015 standards

LEAN principles

Six Sigma principles

Job description

Quality and Continuous Improvement Director

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade

10

This position reports to

Vice-président Opérations - ELIP Canada

Your role and responsibilities

As the Quality and Continuous Improvement Director, you will strengthen the culture of quality management and continuous improvement by supporting change and resources, with the goal of exceeding customer expectations and improving the organization’s performance. This role contributes to the Electrification, Installation Products division of ABB Canada and is based in Pointe-Claire or Saint-Jean. The work model is hybrid.

1. Define and implement strategies, activities, and plans to develop quality management and continuous improvement systems based on identified risks and opportunities, in collaboration with and aligned with the leadership team.
2. Promote behavioral change, advise, and support team members to foster a strong culture of quality management and continuous improvement at all levels, across all activities and functions, aiming for continuous performance enhancement nationwide.
3. Influence and consult senior executives in ABB’s national organizational units/functions to innovatively shape the design and development of their functional area.
4. Ensure appropriate internal and external communication regarding the quality management and continuous improvement system.
5. Identify and work to eliminate obstacles preventing the successful implementation and adoption of continuous improvement initiatives and provide support in cases of conflicting priorities.
6. Align with ABB’s core values of safety and integrity, meaning taking responsibility for your own actions while caring for your colleagues and the company.

Qualifications for the role

• Bachelor’s degree in science, engineering, or a relevant field, combined with 10 years of experience in a manufacturing environment and in quality management.
• Analytical and methodical approach, strong problem-solving skills, attention to detail, and ability to prioritize effectively.
• Collaborative and solution-oriented approach, with strong oral and written communication skills in both French and English. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
• Experience with quality management and audit systems, and knowledge of ISO 9001:2015 standards.
• Knowledge and application of LEAN and Six Sigma principles.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Installation Products Division (formerly Thomas & Betts) is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer-focused solutions for connecting and protecting electrical systems. Our products are used worldwide — orbiting the earth, working on Mars, on the fastest trains, in the fastest cars, crossing oceans, in factories, tall buildings, modern hotels, and homes. With over 200,000 products under more than 38 brands, our division's offerings are everywhere electricity is used.

We look forward to your application. To learn more about ABB, visit www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. We are committed to a caring, inclusive workplace that values diversity and supports employment equity. We provide accommodations for applicants with disabilities and encourage self-identification in the application process. Our Military Reservist Policy supports Canada's Reserve Force members with job security, benefits, and paid training leave.