Quality and Compliance Manager

Lotus Bakeries, Milan; Wolseley; On-site; CAD 90,000 - 120,000; Full time

Job summary

Lotus Bakeries seeks a Finance Controlling-like Quality & Food Safety Manager to lead the QA/Q&T function, ensuring systems compliance and providing technical input to internal and external stakeholders. You will oversee metal detection protocols, drive non-conformity investigations, and support continuous improvement across the plant network.

You will manage a team including laboratory personnel and quality controllers, align activities with business strategies, and stay up-to-date with

Qualifications

• Minimum 5 years related work experience.
• Knowledge of legislation, standards and compulsory specifications
• Expertise in metal detection and quality control processes
• Leadership and mentoring within a QA/Q&T team
• Strong communication in English and Afrikaans

Responsibilities

• Manage and improve Quality & Food Safety Systems per standards.
• Lead a Laboratory and Quality Controllers team for product and material testing.
• Ensure compliance with domestic and international market requirements (GFCO, Kosher, Halal, etc.)
• Maintain documentation and participate in internal audits and management reviews.

Skills

Leadership

Mentoring

Administration

Planning

Organising

Analytical thinking

Problem solving

Communication

Verbal & written (Eng & afr)

Interpersonal

Stress management

Travel readiness

Education

B.Sc. Food Science

PRP/GMP/HACCP/BRC/ISO9001 training

Job description

Managing (development, implementation, maintenance and improvement) and supporting the company’s Quality and Food Safety Systems in conformance with the requirements of the certified Quality and Food Safety Management System standards.Providing and communicating technical and related scientific input to support both internal and external parties (corporate office) which will allow the business to meet its objectives in the different markets.Ensures that the company complies with legal and standard requirements of domestic and international markets ie COSTCO, Gluten Free Certification (GFCO) and religious certifications (Kosher & Halaal)

• Ensuring and checking that work activities and standards (incl. discipline such as safety) within the Q&T department are adequately described and recorded; communicated and available in the form of specifications, work instructions and records for staff to perform their duties effectively; maintained; updated and improved as necessary/applicable.
• Communicate the requirements, function and protocols of metal detection devices, whether metal detectors, X- Rays Machine or magnets to ensure that this critical equipment is at optimal performance at all times (this requirement would require the incumbent to be considered the expert on metal detection at all steps of the process).
• Leading a team consisting of Laboratory personnel and Quality Controllers to ensure inspection and testing of products and raw materials, whether in the laboratory or on-line, are according to accepted norms, and allow early detection of non-compliance.
• Supporting the Head of Department by assisting with priority activities within the Q&T department that were identified to align and meet with business strategies and objectives.
• Maintaining a weekly “check-in” meeting with the Quality Supervisor, Quality & Hygiene Liaison and RM Inspectors as means to have an open communication sharing and awareness session about matters that may require advise, assistance, support, guidance and mentoring.
• Communicating technical input (relevant industry news / Corporate updates / information (magazines, newsletters, brochures, etc.), PRP’s, etc. to the relevant parties at local plant level;
• Attending to document-controlled administration (development, implementation, maintenance, revision and improvement) of approved systems documentation (policies, procedures, work instructions, specifications, records)
• Assisting with the investigation of non-conformities (includes customer complaints) when dictated by its nature, e.g. requirement for technical data analysis, trend analysis, etc.
• Duties of the Management Representative (e.g. scheduled and closed-out internal audits, internal audit reviews and management review, etc.)
• Duties of the Food Safety Team Leader as stipulated in the “Letter of Appointment”.
• Staying abreast of regulatory legislation, standards, guidelines and compulsory specifications that are applicable to the products of the company.
• Ensuring and checking that work activities and standards (incl. discipline such as safety) within the Q&T department are adequately described and recorded; communicated and available in the form of specifications, work instructions and records for staff to perform their duties effectively; maintained; updated and improved as necessary/applicable.
• Communicate the requirements, function and protocols of metal detection devices, whether metal detectors, X- Rays Machine or magnets to ensure that this critical equipment is at optimal performance at all times (this requirement would require the incumbent to be considered the expert on metal detection at all steps of the process);
• Leading a team consisting of Laboratory personnel and Quality Controllers to ensure inspection and testing of products and raw materials, whether in the laboratory or on-line, are according to accepted norms, and allow early detection of non-compliance.
• Supporting the Head of Department by assisting with priority activities within the Q&T department that were identified to align and meet with business strategies and objectives.
• Maintaining a weekly “check-in” meeting with the Quality Supervisor, Quality & Hygiene Liaison and RM Inspectors as means to have an open communication sharing and awareness session about matters that may require advise, assistance, support, guidance and mentoring.
• Communicating technical input (relevant industry news / Corporate updates / information (magazines, newsletters, brochures, etc.), PRP’s, etc. to the relevant parties at local plant level;
• Attending to document-controlled administration (development, implementation, maintenance, revision and improvement) of approved systems documentation (policies, procedures, work instructions, specifications, records)
• Assisting with the investigation of non-conformities (includes customer complaints) when dictated by its nature, e.g. requirement for technical data analysis, trend analysis, etc.
• Duties of the Management Representative (e.g. scheduled and closed-out internal audits, internal audit reviews and management review, etc.)
• Duties of the Food Safety Team Leader as stipulated in the “Letter of Appointment”.
• Staying abreast of regulatory legislation, standards, guidelines and compulsory specifications that are applicable to the products of the company.
• Either Nakd or BEAR plant, annual output of 1200 and 4500 tons respectively.

Profile

Education

• B.Sc. Food Science
• Training attendance certification in PRP (GMP), HACCP, BRC, ISO 9001 or FSSC 22000 and Auditing principles and requirements Training attendance certification in PRP, HACCP, ISO 9001, FSSC 22000 and or Auditing principles

Specific knowledge:

• Knowledge, understanding and interpretation of legislation, standards and compulsory specifications relevant to the products & services, processes and systems of the company.
• Technical knowledge and understanding intrinsic to metal detection;
• Knowledge and understanding of the company’s Quality and Food Safety System policies, procedures and records.
• Leadership and mentoring skills
• Administrative, planning, coordinating and organising skills
• Analytical, interpretation and problem-solving (solution-finding) skills
• Communication (verbal and written) skills – English and Afrikaans
• Interpersonal skills
• Stress management skills (self-control and able to work under pressure)

Experience:

• Minimum 5 years related work experience
• Systematic and methodical approach to work
• Diplomatic and assertive
• Quality & Food Safety focused
• Responsible & reliable
• Pro-active
• Sense of urgency (deadline driven behaviour)
• Unbiased, fair and reasonable
• Sensory acuity
• Be prepared to travel from time to time (local and abroad)
• Valid driver’s licence and passport
• In possession of own reliable transport

"Each day holds new and exciting challenges that drive me to continuously improve my knowledge and skillset. It’s a nice feeling knowing when you leave work, you’re still hungry for more...”

Finance Controlling Manager

Offer

Join a dynamic and ambitious organisation with an international footprint and the opportunity to grow alongside the business. You’ll be part of an evolving company where new ideas, different perspectives and a global mindset help shape the way we work and succeed.

Do you want to be part of a terrific team with the ambition to create small momentsof happiness every day? Meet our people, discover their unique skills and get excitedto join them in a great work environment.