Quality Agent

Sephora; Regina; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the beauty sector is looking for a Quality Agent to ensure the store's cleanliness and visual standards. In this role, you will be essential in maintaining a pristine shopping environment, supporting the store team in executing quality cleaning tasks, and organizing stock and supplies. Your contributions will directly enhance the client experience by upholding the highest standards of visual pride and cleanliness throughout the store. If you thrive in a dynamic retail environment and possess strong communication skills, this opportunity is perfect for you.

Qualifications

• Erfahrung im Einzelhandel oder Dienstleistungssektor erforderlich.
• Ausgezeichnete verbale und schriftliche Kommunikationsfähigkeiten.

Responsibilities

• Unterstützung der Sauberkeit und Pflege des Geschäfts.
• Einhalten von Reinigungsstandards und Organisation der Bestände.

Skills

Verbal Communication

Written Communication

Flexibility

Job description

Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance, and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide.

You’ll love working here

As the Quality Agent, you will support the cleanliness and upkeep of the store in partnership with the store team. This individual is key to delivering a great client experience through visual pride and cleanliness of our sales floor, backstage, and washrooms. Overall responsibilities include but are not limited to:

Quality Tasks:

• Maintain and execute quality cleaning timelines.
• Complete tasks and daily checklist.
• Organize stock, supplies, testers, and samples.

Store Visual Pride:

• Maintain Sephora's visual and merchandising standards at all times.
• Maintain standards of cleanliness and organization within assigned zones.
• Assist in maintaining standards of safety and cleanliness of backstage: stock room, lockers, kitchen, bathrooms, etc.
• Assist in the maintenance of store animations and events.
• Product Quantity, replenishment of the stage - PQ brands adhering to Loss Prevention Standards.

We’d love to hear from you if:

• You have experience in the retail or service industry.
• You have excellent verbal and written communication skills.
• You have a flexible work schedule: able to work during days, nights, and weekends.