QA Tester

Ofgem; Burnaby; On-site; CAD 34,000 - 90,000; Full time

Job summary

Ofgem is seeking a testing specialist to develop and execute tests for their new digital service supporting regulatory duties. The role involves collaboration with project managers and technical leads, focusing on quality assurance and test automation within Agile teams. Candidates should have a strong background in functional testing and experience with testing tools like Specflow and Selenium.

Benefits

30 days annual leave after 2 years

Training and development opportunities

Flexible working hours

Hybrid working options

Civil Service pension benefits

Qualifications

• Proven track record of functional testing at various levels.
• Experience with Specflow, Selenium, or equivalent applications.
• Understanding of Agile development and QA methodologies.

Responsibilities

• Plan and execute manual and automated tests.
• Define and execute acceptance tests using BDD.
• Maintain and develop test automation assets.

Skills

Functional testing

Quality assurance

Agile methodologies

Test automation

SQL

Collaboration

Tools

Specflow

Selenium

Azure Dev Ops

Jira

Salesforce

Job description

We especially welcome applicants from Glasgow and Cardiff.

Job Summary

Develop your skills and make an impact within Ofgem!

As the GB’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business can rely on a safe and environmentally sustainable energy supply. We will become the regulator for heat networks in 2026 and, to support this work, we are developing a new digital service to interact with the heat network industry and facilitate our regulatory activity.

Working with project managers, technical leads and other internal stakeholders, you will plan and execute the testing of the heat networks digital service that will support us as we perform our regulatory duties. You will work closely with our central digital and our delivery partner in the configuration, maintenance and administration of testing tools and environments, your other responsibilities will include looking after the quality assurance within testing environments, tools and pipelines, developing test automation assets and evidence, and proposing automation best practice for continuous improvement.

With a proven track record of functional testing at a range of levels such as integration, quality assurance, user acceptance, and acceptance testing, you will have good knowledge and experience of using Specflow, Selenium or equivalent applications to write automation tests. It’s important that you understand Agile development and QA methodologies and have proven experience of using SQL to interrogate data. Experience of working with Salesforce will be an advantage. We will also look for the ability to collaborate with business analysts, project managers, senior managers and business customers, and you’ll benefit if you possess time and change management skills across multiple functional groups.

Ofgem relies on having a workforce that reflects the society we serve, so we welcome candidates from all backgrounds, and especially those from underrepresented groups. While this is a full-time role, flexible working patterns and job share applications are welcome. We will also support you with excellent training and development opportunities, plus a competitive benefits package.

Job Description

Key Responsibilities

• Working with project managers, technical leads and subject matter experts to plan and execute manual tests.
• Plan and write automated tests.
• Define and Execute acceptance tests with business analysts/business areas using BDD (Behaviour Driven Development).
• Work within Agile Scrum teams and prioritise your own work.
• Serving as the subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments.
• Developing automation tests to a good coverage and standard.
• Responsible for quality assurance within Testing environments, tools and pipelines.
  
  

Key Outputs and Deliverables

• Testing and assuring digital delivery meets Ofgem’s requirements and regulatory duties.
• Develop Test approach for products and projects.
• Develop and Execute tests with business analyst’s/business areas using BDD (Behaviour Driven Development).
• Maintain and develop test automation assets and evidence.
• Propose automation best practices for continuous improvement.
• Writing test cases and automated tests, evidencing specifications.
  
  

Key Responsibilities

• Working with project managers, technical leads and subject matter experts to plan and execute manual tests.
• Plan and write automated tests.
• Define and Execute acceptance tests with business analysts/business areas using BDD (Behaviour Driven Development).
• Work within Agile Scrum teams and prioritise your own work.
• Serving as the subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments.
• Developing automation tests to a good coverage and standard.
• Responsible for quality assurance within Testing environments, tools and pipelines.
  
  

Key Outputs and Deliverables

• Testing and assuring digital delivery meets Ofgem’s requirements and regulatory duties.
• Develop Test approach for products and projects.
• Develop and Execute tests with business analyst’s/business areas using BDD (Behaviour Driven Development).
• Maintain and develop test automation assets and evidence.
• Propose automation best practices for continuous improvement.
• Writing test cases and automated tests, evidencing specifications.
  
  

Person specification

Essential Criteria

• (Lead criteria) A proven track record of functional testing at various levels such as:
• Quality assurance testing
• Usability testing
• System testing
• Accessibility testing
• Supporting user acceptance testing
• (Lead criteria) Demonstrable experience of interpreting requirements to enable thorough and accurate testing against desired outcomes.
• Identification and management of defects with both internal and external stakeholders using tools such as Azure Dev Ops or Jira.
• Demonstrable expertise of collaborative working within agile delivery teams.
• Strong test planning, time management, and change management skills across multiple functional groups and departments.
• Strong skills involving prioritizing and reprioritizing testing tasks.
  
  

Desirable Criteria

• Continuous improvement experience.
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together
• Delivering at Pace
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.
• Please refer to the Candidate Pack and Role Profile attached for full details.
  
  

Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Jamie Wright
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]