QA Support Engineer

PheedLoop; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

100% employer-paid health coverage

Direct office access to TTC subway

Team lunches and learning events

Job summary

PheedLoop, a growing software company based in Toronto, seeks a Software Development role focused on quality assurance and automation testing. You will design and execute test plans, write automated scripts, and perform regression testing, all in a collaborative environment.

Ideal candidates are passionate about development, have experience with tools such as Selenium or Cypress, and are looking for a close-knit team culture. The position offers a pathway to technical leadership and includes 100% employer-paid health coverage.

Qualifications

• 0–1+ years of professional software development experience.
• Solid understanding of test-driven development.
• Proficiency using Git in a collaborative setting.

Responsibilities

• Design, develop, and execute test plans for features.
• Create and maintain automated test scripts.
• Conduct thorough regression testing for every release.

Skills

Test-driven development

Writing test scripts

Collaborative Git usage

Clear documentation

Software development passion

Tools

Selenium

Cypress

Job description

About PheedLoop

PheedLoop is a Toronto-based software company that is revolutionizing the events and conferences industry. From building innovative software to modernize and automate events, to virtual event technology, to custom hardware, our success is thanks to our amazing engineering team. Located in Toronto, PheedLoop is one of the world’s fastest-growing event technology companies.

We’re a bootstrapped company that has been profitable since day one. We’re growing quickly but sustainably and are looking for new team members that are passionate about shipping great features. We’re a small and close-knit team, so beyond just engineering, having an interest in the rest of the company and a collaborative mindset is a must.

Your Day to Day

• Design, develop, and execute test plans and test cases for new and existing features.
• Create and maintain automated test scripts (using tools such as Selenium, Cypress, or similar) to improve coverage and efficiency.
• Identify, document, and track bugs through resolution using Linear.
• Conduct thorough regression testing for every release to ensure functionality isn’t broken.
• Work closely with engineers and product leads to understand requirements, offer feedback, and contribute to quality improvements.
• Validate builds in CI/CD pipelines, proactively identifying issues in staging before they go live.
• Support system performance testing to ensure scalable and reliable deployments.
• Act as a technical point of contact for escalated support tickets, working closely with the customer support team to diagnose, reproduce, and elevate issues to the development team as needed.

Requirements

• 0–1+ years of professional software development experience.
• Experience writing test scripts with tools such as Selenium or Cypress.
• Solid understanding of test‑driven development.
• Ability to write clean and maintainable code.
• Ability to write clear and detailed documentation.
• Proficiency using Git in a collaborative setting.
• Strong English verbal and written skills.
• Willingness to learn quickly and embrace new technologies in a fast‑paced environment.
• Demonstrated passion for software development (personal projects, open‑source contributions).
• Openness to mentorship and continuous skill improvement.
• Collaborative attitude with the ability to contribute positively to a team‑oriented culture.
• Keen attention to diverse use cases.

Benefits

• 100% employer‑paid health coverage.
• Office directly on the TTC subway – one of Toronto’s easiest commutes.
• Clear path to technical leadership as the team scales.
• Team lunches, learning events, and regular outings.
• High‑ownership culture – small team, immediate impact, no layers between you and the work.