QA Supervisor: Regulatory & Audit Lead

DHL Supply Chain; Bolton; On-site; Confidential; Full time

Job summary

DHL Supply Chain Canada in Bolton, Ontario is seeking a Quality Assurance Supervisor to ensure site quality programs meet regulatory and customer requirements. The role offers a national salary range and bonus potential.

You will lead QA activities, coordinate audits, support ISO registration, analyze product specifications, and develop QA metrics while mentoring associates and serving as the QA contact for the site.

Qualifications

• Bachelor’s degree or 1-3 years in a regulated QA environment.
• Graduate degree in a related field preferred.
• QA certification (RAC, Six-Sigma) preferred.
• 1-3 years of supervisory experience preferred in a quality system.
• Experience in FDA/Health Canada or similar regulatory environments.

Responsibilities

• Coordinate and support QA activities at the site level.
• Lead audits and monitor compliance with regulatory and customer requirements.
• Support ISO registration and other compliance activities.
• Analyze information and product specifications for regulatory compliance.
• Develop and maintain QA metrics and reports.
• Hire, train and develop QA associates.
• Act as QA customer contact for issues and initiatives.
• Read and interpret technical documents and regulations.

Skills

Audit

ISO compliance

Quality management

Regulatory knowledge

Data analysis

Team leadership

Education

Bachelor's degree in related field

Graduate degree preferred

QA certifications (RAC, Six-Sigma)

Tools

Audit software

Quality Management System (QMS)

Job description

DHL Supply Chain Canada in Bolton, Ontario is seeking a Quality Assurance Supervisor to ensure site quality programs meet regulatory and customer requirements. The role offers a national salary range and bonus potential.

You will lead QA activities, coordinate audits, support ISO registration, analyze product specifications, and develop QA metrics while mentoring associates and serving as the QA contact for the site.