QA Specialist

Gategroup; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A dynamic organization is searching for a Quality Assurance specialist in Vancouver. This role focuses on monitoring and enhancing quality management systems in food production, ensuring safety compliance, and training staff. The ideal candidate will have a college education, experience in food safety practices, and strong organizational and interpersonal skills, to contribute to high-quality service in the food industry.

Qualifications

• College degree in related discipline and knowledge of Food Safety, HACCP, and/or Quality Management.
• Minimum 1 year experience in Food safety control practices and quality program control required.
• Strong interpersonal skills and able to work with little supervision.

Responsibilities

• Monitors quality improvement projects and audits the implementation of quality system.
• Educates staff on quality related issues and develops Standard Operating Procedures.
• Drives prevention of defects and ensures compliance with customer specifications.

Skills

Detail oriented

Strong organizational skills

Interpersonal skills

Analytical skills

Project management skills

Education

College degree in related discipline

Tools

Microsoft Office (Excel, Word)

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Main Duties and Responsibilities:

• Monitors quality improvement projects
• Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
• Monitors corrective action system
• In conjunction with the QA Manager and QA Supervisor, educates (trains) unit staff and managers in quality related issues
• Plays a key role in developing a comprehensive quality program
• In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
• Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
• Drives prevention vs. detection of defects
• Coordinates actions to prevent the occurrences of nonconformities
• Maintains customer compliance resolution
• Responsible for the maintenance of key performance metrics for the Quality organization
• Controls Food safety and Quality of processing and manufacturing within the business
• Supports customer audits, government audits to meet compliance
• Verifies and ensures company policies and procedures are followed
• Ensures quality specifications and requirements are followed and met
• Develops Standard Operating Procedures
• Responsible for safety, quality and compliance to customer specification
• Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs
• Responsible for performance evaluation, coaching, counseling and preparing corrective actionfor employees and liaises appropriately with HR and other support functions

Qualifications

Education:

• College degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management

Work Experience:

• Minimum 1 year experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control required
• Minimum 2 years experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
• Experience working in the airline industry would be an asset

Job Skills:

Minimum skill requirements:

• Intermediate level Microsoft office tool skills (Excel, Word)
• Knowledge of quality auditing, inspection methods
• Detail oriented
• Strong organizational skills, able to prioritize responsibilities and multi-task
• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision
• Excellent reading, writing, and oral communication skills

Preferred skills:

• Excellent analytical skills
• Basic statistics calculation, and/or mathematical comprehension
• Project management skills
• Knowledge of Public Health regulations
• HACCP certified and/or Food Safety training a plus
• Basic lean, six sigma knowledge, and/or continuous improvement understanding a plus

If you want to be part of a team that helps make travel and culinarymemories, join us!