QA/QC Coordinator - Quality Systems & Improvement

Socket.dev; Penticton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Blaze King / Valley Comfort in Penticton, BC is seeking a QA/QC Coordinator to strengthen quality systems, support production, and drive continuous improvement on the shop floor.

You will develop and maintain a practical QMS, lead investigations into internal quality concerns and warranty claims, and collaborate with cross-functional teams to prevent defects and ensure compliance with ISO 9001 and ASTM standards.

Qualifications

• Minimum five years of QA/QC experience in manufacturing.
• Post-secondary education in Quality Management, Engineering, or related field; equivalent experience considered.
• Experience building or maintaining QMS, document control, supplier quality, inspections, metrics.
• Strong problem-solving with root-cause and corrective actions.
• Experience with precision measuring tools in metric and imperial units.
• Knowledge of ISO 9001; familiarity with ASTM; EPA certification is a plus.
• Excellent communication; ability to collaborate with production, suppliers, and customers.
• Proficient with Microsoft Office; experience with ERP, Global Shop, DATS, SolidWorks is a plus.

Responsibilities

• Develop, implement, and maintain a practical, process-based QMS.
• Establish quality standards, procedures, inspection practices, and QA plans.
• Perform product inspections; identify non-conformances and work with production to resolve.
• Lead investigations into quality concerns and warranty claims; identify root causes and actions.
• Track and analyze warranty data and prepare reporting for leadership.
• Collaborate with Production, Purchasing, Customer Service, Engineering, and suppliers to resolve issues.
• Support regulatory and certification requirements including recalls and audits.
• Prepare QA/QC reports and KPIs; lead quality review meetings.
• Promote mistake-proofing and quality tools; train shop floor personnel.

Skills

Quality systems

Root-cause analysis

Measurement tools

ERPs

3D CAD

ISO 9001

CAD / PDM tooling

Education

Quality Management

Engineering

Tools

Global Shop

DATS

SolidWorks

Job description

Blaze King / Valley Comfort in Penticton, BC is seeking a QA/QC Coordinator to strengthen quality systems, support production, and drive continuous improvement on the shop floor.

You will develop and maintain a practical QMS, lead investigations into internal quality concerns and warranty claims, and collaborate with cross-functional teams to prevent defects and ensure compliance with ISO 9001 and ASTM standards.