QA Platform Engineer

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

Job Summary:

Interested in speeding up the development, delivery, and quality of software applications? Join our dynamic team as a Productivity Engineer, Platform Quality. As a Productivity Engineer, you will play a crucial role in developing, enhancing, and maintaining testing tools, frameworks, and processes. You will work closely with our development and service delivery teams to design, develop, and implement solutions to their most pressing testing needs.

Key Responsibilities:

• Design, develop, and maintain test automation frameworks and services to support and monitor automated testing.
• Act as an agent of change helping to drive adoption of tools and processes across the engineering organization.
• Participate in code and architectural reviews to provide feedback on development practices and testing strategies.
• Stay up-to-date with the latest technologies and trends in automated testing.
• Work closely with the Platform Service team to integrate frameworks and processes into Platform tooling.
• Provide training to members utilizing testing frameworks and processes.

Qualifications:

• Proficient in one or more programming languages (e.g., Python, Java, C#).
• Experience with automation testing tools and frameworks (e.g., Selenium, Appium, TestNG, JUnit).
• Strong understanding of software QA methodologies, tools, and processes.
• Experience with Continuous Integration and Continuous Deployment (CI/CD) systems.
• Excellent problem-solving, analytical, and debugging skills.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Example of setting up a new automated quality process or significantly enhancing an existing process.

Minimum Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in test automation or a similar role.
• Experience with performance and/or security testing would be an asset.
• Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes) would be an asset.
• Experience with cloud platforms (AWS, Azure, Google Cloud) would be an asset.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success:

• Always improve, Always Advance - Only be satisfied with complete success - Kaizen.
• Passionately Professional - Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory.
• Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile.
• Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.