QA Manager: Quality Strategy & Delivery

Teifi Digital; Vancouver; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Office on Granville Island

Job summary

Teifi Digital, a Shopify Plus partner, is seeking a QA Manager to build and mature the QA function across delivery pods in Vancouver. You will define QA standards, frameworks, and tooling and embed quality from discovery to post-launch.

Collaborating with Engineering Leads, Business Analysts, Project Managers, and the Systems Architect, you will drive consistent delivery quality on every client engagement. You will mentor QA Analysts, own test strategies and environments, and lead defect

Qualifications

• 5+ years of QA experience with at least 2 years in a lead or senior QA role.
• Experience maturing a QA function within an agency, e-commerce, or Shopify-like environment.
• Experience testing complex web applications, including API integrations and third-party apps.
• ISTQB Advanced or equivalent certification is a plus.

Responsibilities

• Define and own Teifi's QA standards, processes, and tooling across projects.
• Own test strategy, including scope, timelines, exit criteria, and resources.
• Perform hands-on QA on high-risk features or migrations when needed.
• Review and approve test plans and test cases before execution.
• Mentor QA Analysts and drive continuous QA improvements.
• Lead defect management, reporting, and quality metrics across pods.

Skills

QA leadership

Test strategy

Risk-based testing

Mentoring

Communication

Education

ISTQB Advanced or equivalent

Tools

Jira

Testing frameworks

Job description

Teifi Digital, a Shopify Plus partner, is seeking a QA Manager to build and mature the QA function across delivery pods in Vancouver. You will define QA standards, frameworks, and tooling and embed quality from discovery to post-launch.

Collaborating with Engineering Leads, Business Analysts, Project Managers, and the Systems Architect, you will drive consistent delivery quality on every client engagement. You will mentor QA Analysts, own test strategies and environments, and lead defect