Pursuit Collection 86 Connaught Dr, Jasper, AB
Full-time Job details
Job type: Full-time
Location: 86 Connaught Dr, Jasper, AB
Overview
The F&B Banquet Manager is proactive, anticipating clients’ needs as well as responding promptly to the requests of customers by aligning services to the guests’ needs and schedules. We are seeking a dynamic and organized professional to oversee event coordination and execution for all Jasper lodging Food & Beverage event operations. The ideal candidate will focus on driving efficiency, reducing labor costs, and ensuring team readiness through structured training programs. This individual will play a pivotal role in creating exceptional guest experiences while maintaining operational excellence across all Jasper Lodging properties.
This is a full-time, regular position beginning October 1, 2025.
Responsibilities
- Act as the primary liaison with Reservations and Sales Teams (GEM, Travel Trade) to ensure seasonal readiness for events.
- Provide onsite daily support to the Food and Beverage team, including room setup, event execution, training, and assistance with in-house events.
- Develop and implement training materials (Banquet Training Manual, Checklists, and SOPs) to standardize processes and event execution.
- Review and oversee all regional BEOs (Banquet Event Orders) and coordinate with LOB Managers to align schedules and labor models to optimize staffing and produce schedules achieving budgeted labour targets.
- Monitor and communicate last-minute event changes in Delphi, ensuring updates reach the relevant teams promptly.
- Lead the training of new employees for event execution and service.
- Manage OpenTable reservations, ensuring restaurant spaces are optimized according to events.
- Oversee F&B readiness and client satisfaction during events, including room setups, event management, and post-event billing accuracy.
- Coordinate and oversee packaged F&B contracts with C-RES, Travel Trade Sales Teams, and other key groups.
- Collaborate with GEM Team and act as the main point of contact for event organizers and ensure event signage and buffet labels are accurate and properly displayed before events.
- Verify actual sales versus bookings using Delphi and Maestro to ensure financial accuracy.
- Manage and process internal bookings using Delphi, ensuring accuracy and alignment with operational needs.
- Pull, review, and distribute BEO reports, ensuring all relevant departments are informed and prepared for upcoming events.
- Conduct accurate monthly float counts and reconcile float balances; prepare and submit financial reports to Accounting by the 2nd of each month.
- Facilitate new hire announcements and coordinate staff lunches and community events with the People & Culture team to foster team morale and engagement.
- Coordinate community events as part of Jasper programming (e.g., Jasper in January, Pride, Taste of Spring, Dark Sky).
- Collaborate with People Team and LOB managers to create profitable community events.
Qualifications & Skills
- 3-5 years of leadership experience in Food & Beverage, ideally with multi-unit or event-specific experience.
- Proven ability to manage large, complex operations while reducing labor costs and driving efficiency.
- Strong knowledge of current Food & Beverage trends and best practices.
- Adept at building relationships and working collaboratively with diverse teams, including seasonal staff and line supervisors.
- Exceptional organizational and training skills, with experience creating best-in-class training materials and onboarding programs.
- Proficiency in Delphi, OpenTable, and financial reconciliation; ability to verify sales vs bookings and manage budgets.
- Excellent communication and interpersonal skills; ability to foster positive team dynamics in a fast-paced hospitality environment.
- Knowledge of hotel/event management platforms and willingness to adapt to new systems.
Work Environment
This is an exciting opportunity to make a significant impact on Jasper’s Food & Beverage operations. If you thrive in a fast-paced, high-energy environment and are passionate about delivering exceptional events and guest experiences, we’d love to hear from you.
Relocation to the area and the legal ability to work in Canada is required.
Benefits
- Competitive Salary
- Paid time off
- Complimentary staff meals
- Employee benefits card with industry-leading benefits package
- 5% RRSP matching
- Housing allowance and subsidized off-site housing available
- Discounted rates for lodging, food and beverage and more at Pursuit-owned establishments and attractions
- Career development opportunities, both in Alberta and nationally
Equal Employment Opportunity
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com. Only applicants selected for further consideration will be contacted.