Publisher (Administrative Support II)

Intact; Dieppe; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

A leading insurance provider in Dieppe seeks a Publisher (Administrative Support II) to join their Commercial Lines Digital Underwriting team. The role involves maintaining database accuracy and collaborating with teams. Candidates should have customer service experience and proficiency in MS Office. The position offers a hybrid work environment with various employee benefits, promoting growth and inclusiveness.

Benefits

Financial rewards program

Employee Share Purchase Plan

Flex pension and benefits package

Possibility of additional days off

Annual wellness account

Dynamic workplace learning resources

Inclusive employee-led networks

Qualifications

• Minimum 2 years experience in an office environment.
• Legendary customer service and relationship building skills.
• Exemplary written and verbal communication abilities.
• Highly organized without the need for constant supervision.
• Experience with digital document management systems preferred.
• Ability and willingness to learn new concepts.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).

Responsibilities

• Maintain the quality and accuracy of database information.
• Transcribe data from various documents and databases.
• Respond to requests and collaborate on larger assignments.
• Support presentations and project initiatives as required.

Skills

Customer service

Written communication

Organizational skills

Microsoft Office proficiency

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a Publisher (Administrative Support II) to join our growing Commercial Lines Digital Underwriting team! Teamwork is essential in what we do and this opportunity often works in collaboration with both our translation and technical teams. In this role, you will play a key part in helping to maintain and enhance our digital database by reviewing and editing documents to ensure they formatted entered correctly in the database.

What You’ll Do Here

• Ensuring the quality and accuracy of information being added into our databases
• Transcribe data from documents or databases using standardized practices
• Respond to a variety of requests and working through assignments both independently as well collaborating with peers for larger assignments
• Assist with presentations and updates as required
• Support projects or new initiatives as requested
  
  

What You Bring To The Table

• Minimum 2 years experience working in an office environment
• Legendary customer service and relationship building
• Exemplary written and verbal communication
• Highly organized and able to manage workflow efficiently without continuous supervision
• Experience working with digital document management systems and collaborating with technical teams is preferred
• Team player with a positive attitude
• Demonstrated ability and willingness to learn
• Proficiency in standard MS Office applications (Word, Excel and PowerPoint)
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
• No Canadian work experience required however must be eligible to work in Canada
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.