Pub/Lounge Closing Manager / Late Night Promoter

The Pint Public House Vancouver; Vancouver, Hawkesbury; On-site; CAD 40,000 - 50,000; Full time

Job summary

An established industry player in the heart of Gastown is seeking a Closing Manager to lead their bustling restaurant operations. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. As a Closing Manager, you will oversee both front and back of house operations, ensuring smooth service during busy rushes and maintaining the restaurant's positive image in the community. If you're ready to take on a leadership role and make a significant impact in a vibrant atmosphere, this opportunity is for you.

Benefits

Free Staff Meals

Paid Vacation

Performance Bonus

Comfortable Dress Code

Qualifications

• Must have reliable transportation for late night closes.
• Experience in managing restaurant operations and staff.

Responsibilities

• Coordinate daily Front and Back of House operations.
• Deliver superior service and manage customer complaints.
• Organize shifts and appraise staff performance.

Skills

Customer Service

Staff Management

Operational Cost Control

Problem Solving

Job description

$40000-50000/yr + $150-500/month in tips

calendar_today Immediate Start

work_outline 5 days/week required availability

access_time Afternoons, Evenings shifts

Comfortable Dress Code

Free Staff Meals

Paid Vacation

Performance Bonus

Job Description

Responsibilities of Closing Manager:

1. Must have reliable transportation for late night closes
2. Must be available to work evenings/nights till 3-4am
3. Coordinate daily Front of the House and Back of the House restaurant operations
4. Deliver superior service and maximize customer satisfaction
5. Respond efficiently and accurately to customer complaints
6. Organize and supervise shifts
7. Appraise staff performance and provide feedback to improve productivity
8. Manage restaurant’s good image and suggest ways to improve night sales
9. Control operational costs and identify measures to cut waste/spoilage
10. Promote the brand in the local community through word-of-mouth and restaurant events

Located in the super busy district of Gastown, The Pint has been a staple of hospitality for over a decade. We execute very busy rushes for pre and post events while offering a great party vibe every weekend.