PTOC Manager

Booz Allen Hamilton; Toronto; Hybrid; CAD 150,000 - 250,000; Full time

Job summary

Booz Allen Hamilton is seeking a PTOC Manager to lead the on‑call workforce for rapid mission support. The role focuses on analyzing operations, onboarding staff, and coordinating with leaders to improve processes across live, virtual, and training exercises.

Ideal candidates bring 8+ years in DoD contracting or program management, strong stakeholder briefing skills, and experience with FAR/DFARS data rights and cost reporting. Remote/hybrid work options are available.

Qualifications

• 8+ years of DoD government contracting or program/financial management experience.
• Experience with stakeholder briefing and contract execution decisions.
• Familiarity with FAR/DFARS data rights and cost management.
• Experience with SCR via SAM.gov and EAC forecasts.

Responsibilities

• Build and maintain a roster of on‑call operators and staff for rapid call‑up.
• Coordinate personnel to match event requirements with subcontractors.
• Manage call‑in procedures, approvals, and reimbursements for events.
• Oversee onboarding, training, and proficiency in JLCCTC, WARSIM, MCIS, AARS, JTIMS, ARCHER.
• Monitor readiness metrics and maintain personnel records and travel docs.

Skills

Program management

Stakeholder management

DoD contracting

Education

Bachelor’s degree

Tools

Deltek

Costpoint

SAP

Job description

PTOC Manager

The Opportunity: When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its business and mission end-to-end and provide ways to change for the better. That’s why we need you, an experienced business process specialist who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process. As the Part Time On Call (PTOC) workforce manager on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll facilitate discussions with leadership and support staff to help refine the definition of success and identify current frustrations. You’ll lead the recruitment, onboarding, scheduling, and management of a cadre of on‑call personnel who augment across live, virtual, and constructive exercises.

What You'll Do

• Build and maintain a roster of cleared, certified part‑time operators and technical staff for rapid call‑up.
• Coordinate with the Program Manager and subcontractors to match personnel skill sets to event requirements.
• Manage call‑in procedures, issue orders, track fund sites for non‑Program Objective Memorandum (POM)-funded events and validate approvals for Risk Reduction Exercises (RREs), Command Post Exercises (CPXs), and contingency missions.
• Oversee onboarding and offboarding processes, facilitate operator and master‑operator training, certify proficiency on Joint Land Component Constructive Training Capability (JLCCTC), Warfighter Simulation (WARSIM), Mission Command Information Systems (MCIS), After Action Reviews (AARS), Perspective, Joint Training Information Management System (JTIMS), and ARCHER.
• Monitor readiness metrics and qualifications for the PTOC workforce.
• Maintain personnel records, timesheets, and travel documentation; liaise with finance manager and teaming partners for timely invoicing and per‑diem allocations.

You Have

• 8+ years of experience in government contracting and program or financial management roles within the DoD
• Experience with stakeholder management and briefing
• Experience making contract‑execution decisions in a government office environment
• Experience negotiating and administering data rights under FAR and DFARS
• Experience with full‑spectrum cost management, ODC tracking, and monthly cost‑report preparation
• Experience with Service Contract Reporting (SCR) via SAM.gov and generating Estimate at Completion forecasts
• Knowledge of quality control and quality assurance frameworks for training and service delivery
• Knowledge of Microsoft Office and contract management systems, including Deltek, Costpoint, or SAP
• Secret clearance
• Bachelor’s degree
• Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership’s expectations and the needs of the role.

Onsite: If this position is listed as onsite, work will primarily be performed full‑time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

About Booz Allen

Booz Allen is an advanced technology company. We build commercial‑grade products and solutions for America’s most critical defense, civil, and national security priorities.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Know Your Rights Poster Accommodations

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to [e-mail]. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

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