Business Systems Analyst

Boeing; Richmond; Hybrid; CAD 81,000 - 144,000; Full time

Job summary

Boeing Vancouver is seeking a Business Systems Analyst who will translate business needs into clear requirements for software products within the Defense & Government services portfolio. The role connects stakeholders with the development team to ensure products deliver the right value and align with portfolio objectives.

Responsibilities include workshops, data analysis, defining data models and APIs, supporting UAT, maintaining catalogs, and ensuring timely issue resolution.

Qualifications

• 3+ years of experience as Systems Analyst or Business Analyst in a medium-to-large enterprise.
• Experience documenting requirements, process flows and data models with Confluence/Jira/Visio or draw.io.
• Eligible for Canadian CGP assessment and able to obtain Canadian Secret Level II clearance.

Responsibilities

• Research and analyze processes, applications, systems and data to identify functional requirements and business relationships.
• Collaborate with stakeholders to understand pain points and document capabilities gaps.
• Lead workshops with program and customer stakeholders to gather user requirements and solutions.
• Translate high-level business requirements into system specifications for developers.

Skills

Systems Analyst Experience

Analytical Thinking

Stakeholder Engagement

Data Analysis

Education

Bachelor's degree in IT/Engineering/CS

Tools

Confluence

Jira

Visio

draw.io

Job description

Business Systems Analyst

Company: Boeing Vancouver

Boeing Vancouver is seeking a Business Systems Analyst, reporting to Defense & Government Services Manager working out of Richmond, BC office. The successful candidate will play a central role in translating business needs into clear, actionable requirements for software products (applications & analytics) within the Defense & Government services portfolio. This involves bridging the gap between stakeholders (business, operations, customers) and the development team to ensure the software products deliver the right value and are aligned with portfolio objectives.

Position Responsibilities

• Performs research and analysis on processes, applications, systems and data to identify functional requirements and business relationships for application or system designs.
• Build relationships and collaborate with cross-functional stakeholder groups to understand and document common pain points and identify capability gaps.
• Manages and facilitates workshops with program and customer stakeholders and various Subject Matter Experts (SMEs) to gather user requirements and identify potential solutions
• Performs exploratory data analysis in collaboration with end-user groups and data scientists to deeply understand the meaning of data and its relationship to business operations.
• Works closely with different teams (e.g. Product Owner, Portfolio Leads, Technical team) to ensure issues and requests are addressed in a timely manner and tracked to completion.
• Translates high-level business requirements into system specifications that developers can implement.
• This includes defining data models, integration points, APIs, and any data processing needs, especially if the product involves analytics or reporting.
• Defines acceptance criteria and supports User Acceptance Testing to validate solutions meet business requirements.
• Creates and maintains comprehensive software, capability, and product catalogues for the military portfolio.
• Supports production releases and post-deployment activities, including issue triage and user feedback collection.
• Maintains system documentation, training materials, and user manuals.
• Provides user training and demonstrations as required.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future. Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience)

• 3+ years of experience with Systems Analyst or Business Analyst using Customer facing software products within a medium-to-large enterprise.
• Experience using tools such as Confluence, Jira, Visio, or draw.io to document requirements, process flows, and data models.
• Strong analytical skills and demonstrated ability to solve complex business problems.
• Candidate must be eligible for authorization under the Canadian Government Controlled Goods Program (CGP) assessment.
• Must be able to obtain Canadian Secret Level II Security Clearance.
• Must be legally able to work in Canada.
• Individuals must not pose a risk for safeguarding controlled goods.
• Must be eligible to handle US export-controlled data.

Preferred Qualifications (Education/Experience)

• Inquisitive by nature, with a tendency to challenge assumptions and probe beyond surface-level requirements.
• Familiarity with data analysis concepts and comfort working with structured datasets.
• ERP (SAP) knowledge would be an asset.
• Knowledge of aerospace industry would be an asset.
• Bachelor's degree or higher in a technical field (IT, Engineering, Computer Science or other relevant discipline), or equivalent experience, with 3+ years in a similar role.
• Strong written and verbal communication skills.

Conflict of Interest

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Additional Information

This requisition is for a, locally hired position in Canada. The employer is Boeing Canada. Candidates must be legally authorized to work in Canada.

Benefits and pay are determined by Canada and are not on Boeing US-based payroll. This is not an expatriate assignment.

Starting salary will be based on year of post‑secondary education completed, qualifications and experience.

Salary pay range - $81,000.00 - $144,000.00 CAD

This position requires the ability to obtain and maintain a secret security clearance Level II from the Canadian government.

Requirements to obtain a secret security clearance can be found at: http://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/information-eng.html#a1.1

To review the Canadian Controlled Goods and Public Service and Procurement Canada requirements please go to the following government pages below: https://www.canada.ca/en/public-services-procurement/services/industrial-security.html https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html

Language Requirements: Not Applicable

Education: Not Applicable

Relocation: Relocation assistance is not a negotiable benefit for this position.

Security Clearance: This position requires an active or ability to obtain Secret level II security clearance.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award.

Shift: You can do work that enables all of humanity to take flight. Our teammates in more than 65 countries grow their careers across commercial airplanes, space, defense, sustainability and other areas. Here, you can contribute to what matters most in your career, in your community and around the world. Find answers to questions about applying, interviews, benefits, and more on FAQ page Boeing is committed to providing reasonable accommodations/adjustments to applicants with disabilities. Visit our accommodations page for more info.