PT Security Staff

CENTERS, LLC; Greater Sudbury; On-site; CAD 40,000 - 55,000; Full time

Job summary

CENTERS, LLC is seeking Security Staff for the Joan Perry Brock Center. Responsibilities include ensuring patron safety, monitoring events, and enforcing facility guidelines. Ideal candidates possess strong observational and communication skills and are capable of handling high-pressure situations effectively. This position requires physical stamina, as staff must remain active during events.

Qualifications

• Excellent observational skills and attention to detail.
• Ability to remain calm in high-pressure situations.
• Excellent communication skills including active listening.

Responsibilities

• Monitor and report from assignment area.
• Respond to all medical and non-medical emergencies.
• Enforce policies and standards for the facility.

Skills

Observational skills

Communication

Ability to remain calm

Attention to detail

Education

Security guard training certification preferred

Job description

All Joan Perry Brock Center staff are employees of Centers LLC, which manages the facility, events, and services for Longwood University. CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS Team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

The Security Staff is responsible for serving the patrons of the Joan Perry Brock Center while carrying out routine and special duties. They are in direct contact with all patrons and employees of the facility and help to establish and enforce the guidelines by which all attendees will be protected from harm.

Responsibilities

• Participate in Security briefing before each event
• Monitor and report from assignment area
• Communicate all security / crowd issues to Security Supervisor or Manager on Duty
• Providing an outstanding customer experience by answering general facility and program questions, monitoring building reservations, directing members and guests to proper locations, educating patrons on building policies
• Enforce policies and standards for the entire facility that are set forth by the department.
• Serve as primary organizer in risk management situations to ensure all staff members are performing their responsibilities properly
• Respond to all medical and non-medical emergencies
• Ensure that all risk management measures have been taken
• Continually monitor all facility activity and program areas
• Responsible for cleanliness and organization of entire facility
• Attend all staff meetings, monthly meetings and communicate as needed through emails, group messaging, telephone, and email
• Assist in set up and break down duties as assigned
• Follow and adhere to all procedures and guidelines
• Other duties as required

Qualifications

Required Skills / Abilities :

Excellent observational skills and attention to detail

Ability to remain calm in high-pressure situations

Ability to learn the layout of the property and buildings

• Security guard training certification preferred

Excellent communication skills including active listening

Basic knowledge of computer skills with the ability to learn new software

Ability and willingness to enforce policies

Must be able to discuss, converse with, and exchange accurate information with patrons, staff, stakeholders, etc.

Work Environment and Physical Demands

• Office and events environment
• Non-smoking environment
• Moderate to loud noise
• Maintain flexible hours for events that occur on weekends and evenings

Physical Demands

• Must be able to remain in a stationary position 70% of the work day
• Walking or working events
• Must be able to traverse throughout the center
• Must be able to lift, move and set up items weighing as much as 50 lbs.
• Ability to patrol the property and access areas quickly
• Physically able to capture and detain individuals if necessary

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.