PT Security Staff

CENTERS, LLC; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Security Staff to ensure the safety and satisfaction of patrons at a vibrant event center. This role involves monitoring activities, responding to emergencies, and enforcing facility policies to create a secure environment. Ideal candidates will possess excellent observational skills, strong communication abilities, and a commitment to providing outstanding customer service. Join a dynamic team where your contributions will directly impact the safety and enjoyment of guests during various events. If you thrive in a fast-paced environment and are passionate about security, this opportunity could be the perfect fit for you.

Qualifications

• Excellent observational skills and attention to detail are essential.
• Ability to enforce policies and remain calm in high-pressure situations.

Responsibilities

• Monitor and report from assignment area during events.
• Respond to all medical and non-medical emergencies effectively.
• Ensure cleanliness and organization of the entire facility.

Skills

Excellent observational skills

Authoritative verbal communication

Ability to remain calm under pressure

Basic computer skills

Active listening

Policy enforcement

Education

Security guard training certification

Job description

Overview

All Joan Perry Brock Center staff are employees of Centers LLC, which manages the facility, events, and services for Longwood University. CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS Team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

The Security Staff is responsible for serving the patrons of the Joan Perry Brock Center while carrying out routine and special duties. They are in direct contact with all patrons and employees of the facility and help to establish and enforce the guidelines by which all attendees will be protected from harm.

Responsibilities

• Participate in Security briefing before each event
• Monitor and report from assignment area
• Communicate all security/crowd issues to Security Supervisor or Manager on Duty
• Providing an outstanding customer experience by answering general facility and program questions, monitoring building reservations, directing members and guests to proper locations, educating patrons on building policies
• Enforce policies and standards for the entire facility that are set forth by the department.
• Serve as primary organizer in risk management situations to ensure all staff members are performing their responsibilities properly
• Respond to all medical and non-medical emergencies
• Ensure that all risk management measures have been taken
• Continually monitor all facility activity and program areas
• Responsible for cleanliness and organization of entire facility
• Attend all staff meetings, monthly meetings and communicate as needed through emails, group messaging, telephone, and email
• Assist in set up and break down duties as assigned
• Follow and adhere to all procedures and guidelines
• Other duties as required

Qualifications

Required Skills/Abilities:

• Excellent observational skills and attention to detail

• Authoritative verbal communication skills

• Ability to remain calm in high-pressure situations

• Ability to learn the layout of the property and buildings

• Security guard training certification preferred

• Excellent communication skills including active listening

• Basic knowledge of computer skills with the ability to learn new software

• Ability and willingness to enforce policies

• Must be able to discuss, converse with, and exchange accurate information with patrons, staff, stakeholders, etc.

Work Environment and Physical Demands

Work Environment

• Office and events environment
• Non-smoking environment
• Moderate to loud noise
• Maintain flexible hours for events that occur on weekends and evenings

Physical Demands

• Must be able to remain in a stationary position 70% of the work day
• Walking or working events
• Must be able to traverse throughout the center
• Must be able to lift, move and set up items weighing as much as 50 lbs.
• Ability to patrol the property and access areas quickly
• Physically able to capture and detain individuals if necessary

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.