PT Sales Associate - Seasonal-1

Tory Burch; Richmond; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Volunteer days (paid)

Job summary

Tory Burch is hiring a retail associate in Metro Vancouver. The role centers on delivering a transformational client experience, driving sales, and representing the Tory Burch brand with exceptional service.

You’ll work in a fast-paced, customer-driven environment as part of a collaborative team that values fashion sensibility and loss prevention. Open availability for nights, weekends, and holidays is required, with a generous employee discount and participation in Retail Excellence programs

Qualifications

• 1–3 years of experience in a high-volume, customer-driven retail environment.
• Strong personal selling and customer relations experience, with verbal and written communication skills.
• Flexible schedule including overnights, evenings, holidays and weekends; ability to lift up to 40 lbs.

Responsibilities

• Build and maintain customer relationships to drive sales.
• Provide excellent customer service and communicate Tory Burch brand philosophy.
• Follow sales and operational policies and procedures.

Skills

Customer service

Sales experience

Verbal communication

Written communication

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it,

Life @ToryBurch is Special Because:

When you join us, you’re joining a purpose‑led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive – everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love – Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way. We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You’re also resourceful and collaborative – a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. A sense of humor is a plus!

A Day in the Life:

The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

One-to-three years’ experience in a high volume, customer-driven retail environment. Strong personal selling and customer relations experience, along with verbal and written communication skills. Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts. Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

Why You’ll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence.

How We Work Together

Adaptable – We change before we have to. Entrepreneurial – We own it. Collaborative – There’s no “I” in Tory. Client & Brand Focused – We put ourselves in Tory’s shoes. Live the Values – We show up for each other. Functional Expertise – We’re constantly learning and growing.

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 17.00 CAD - 19.00 CAD. Our offer will be based on your relevant experience and work location.

Founded in 2004 in New York City, Tory Burch is an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents’ effortless style, the worlds of travel, art and interiors, and women globally. The collections span ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation. Every team member is integral to the company’s unique culture and continuing evolution.