PT Sales Assistant

Jimmy Choo; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

A luxury fashion company in Toronto is seeking a Sales Assistant to enhance customer experiences and support the sales team. This role involves operating the POS, managing stock, and maintaining Visual Merchandising standards. The ideal candidate should have strong customer service skills and the ability to adapt in a fast-paced environment.

Qualifications

• Must have experience in retail sales and excellent customer service skills.
• Ability to operate POS systems and manage stock maintenance.
• Flexibility to adapt to changing customer needs and busy periods.

Responsibilities

• Enhance the customer experience during peak selling times.
• Maintain organization and efficiency on the sales floor and in the back of house.
• Represent the company through excellent customer service.

Skills

Customer service

POS operation

CRM proficiency

Flexibility

Visual Merchandising

Job description

Reports to: Store Manager

Sales Assistant responsibilities include, but are not limited to, the following and are subject to modification at any time:

As a Sales Assistant, you will enhance the customer experience, increase KPI metrics during key selling times, and drive top-line sales. You will support the sales team, manage an efficient and seamless sales floor, and maintain organization and efficiency in the back of house. Flexibility and adaptability are necessary to succeed in this role.

Responsibilities include, but are not limited to:

• Operating the POS to process transactions during peak times
• Responding to client requests via telephone and email
• Becoming proficient with the CRM system to input customer data
• Supporting the sales team, including:
• Stock maintenance
• Replenishing the sales floor
• Maintaining Visual Merchandising standards
• Organizing the back of house to uphold standards and efficiency, especially when stock associates are unavailable
• Determining customer needs and directing them to the appropriate sales associate
• Adhering to work schedule, including time and attendance
• Confidently advising customers when all associates are occupied
• Representing Jimmy Choo through excellent customer service

We are an Equal Opportunity Employer M/D/F/V.

At Capri, we are committed to creating a diverse and inclusive workplace. We believe success results from our differences and strive to inspire change and growth within each other. Capri is proud to be an equal opportunity employer, committed to inclusivity regardless of age, sex, sexual orientation, gender identity, race, religion, disability, marital status, military status, pregnancy, or any other legally protected characteristic.