PT Operations Associate, Toronto, Ontario

SANDRO/MAJE; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the luxury fashion sector is seeking an Operations Associate at the Toronto Eaton Centre. This dynamic role is pivotal in ensuring operational efficiency, enhancing customer experiences while managing inventory and merchandise. Ideal candidates will have sales support experience and strong organizational skills, with opportunities for career advancement in a fast-paced environment.

Benefits

Competitive hourly pay

Voluntary health plan

401K

Paid holidays and vacation

Seasonal wardrobe allowance

50% retail shopping discount

Opportunities for career growth

Qualifications

• At least 1 year of sales support experience including inventory management.
• Strong organizational and communication skills.
• Flexible scheduling availability.

Responsibilities

• Processing administrative and merchandise paperwork.
• Managing inventory control and cycle counts.
• Supporting sales floor operations and customer interactions.

Skills

Attention to detail

Organizational skills

Problem-solving abilities

Effective communication

Bilingual skills

Job description

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION: Sandro/Maje, Toronto Eaton Centre

Operations Associate

At SMCP, our ambition is to become the global leader in accessible luxury. Our four brands spread Parisian chic worldwide by offering unique products and premium experiences in 43 countries. We aim to dress men and women in Paris, now a global reality across five continents.

SMCP has developed a business model combining luxury and fast fashion, emphasizing sustainability with ambitious objectives for 2030 to help preserve our planet. Visit our website at https://www.smcp.com/en/ to learn more.

Role Overview: Operations Associate

Your impact will be crucial in ensuring operational efficiency in all aspects of the "back of the house" to enhance the customer experience. This role requires attention to detail, creative thinking, and a passion for sales operations. Key responsibilities include:

1. Administrative and merchandise paperwork processing
2. Merchandise check-in and processing, store-to-store transfers
3. Markdowns and RTVs
4. Visual merchandising, floor sets, and floor moves
5. Replenishment and maintenance
6. Asset protection and shortage strategies
7. Inventory control, cycle counts, and physical inventory
8. Stockroom organization and safety
9. Sales floor support, including POS and greeting customers

Every day brings new challenges, making this role dynamic and engaging.

Ideal Candidate Profile

• At least 1 year of sales support experience (POS, merchandising paperwork, cycle counts, inventory management)
• Strong organizational skills and ability to meet deadlines
• Attention to detail and problem-solving abilities
• Brand-appropriate personal presentation
• Effective communication skills
• Flexible scheduling
• Bilingual skills for key markets

What We Offer

• Competitive hourly pay
• Voluntary health plan and 401K
• Paid holidays and vacation
• Seasonal wardrobe allowance (4 pieces per season, eligibility required)
• 50% retail shopping discount
• Opportunities for career growth with experienced leadership