PT Operations Associate, Toronto, Ontario

SANDRO; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

As an Operations Associate at a leading luxury brand, you'll play a vital role in ensuring operational efficiency. This dynamic position involves overseeing inventory, conducting transfers, merchandise processing, and engaging with customers, providing a diverse day-to-day experience. The role offers competitive pay and opportunities for career advancement in a fast-paced environment.

Benefits

Competitive hourly pay

Voluntary health plan

401(k) retirement savings plan

Paid holidays and vacation

Wardrobe allowance

50% retail shopping discount

Opportunities for career growth

Qualifications

• At least 1 year of sales support experience including POS and inventory management.
• Bilingual abilities in key markets.
• Brand-appropriate personal presentation.

Responsibilities

• Process administrative and merchandise paperwork.
• Conduct inventory control and cycle counts.
• Support sales floor including POS and customer greeting.

Skills

Organizational skills

Attention to detail

Problem-solving skills

Excellent communication skills

Flexibility with scheduling

Job description

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION:

Operations Associate

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four brands spread Parisian chic around the world by offering unique products and premium experiences to our customers in 43 countries. Our dreams of dressing men and women in Paris have now transcended into a global reality across five continents.

SMCP has successfully developed a business model that blends elements of luxury and fast fashion, based on the belief that Parisian elegance is only as desirable as it is sustainable. We have set ambitious sustainability objectives for 2030 to help preserve our planet.

Visit our global company website at https://www.smcp.com/en/ to learn more.

Be Our Passionate Entrepreneur: OPERATIONS ASSOCIATE

Here’s Where You Come In...

As Operations Associate, your impact will be significant in ensuring operational efficiency across all aspects of the "back of the house" to facilitate the customer experience. It involves strong attention to detail, thinking outside the box, and most importantly, passion for sales operations. Key responsibilities include:

• Administrative and merchandise paperwork processing
• Merchandise check-in and processing store-to-store transfers
• Markdowns
• RTVs
• Visual merchandising
• Floor sets and moves, replenishment, maintenance
• Asset protection
• Shortage strategies
• Inventory control and cycle counts
• Physical inventory preparation and execution
• Stockroom organization
• Sales floor support including POS and greeting customers

No two days are the same as an Operations Associate at SMCP, making the role dynamic and engaging.

Key Ingredients for Success:

• At least 1 year of sales support experience including POS, paperwork, cycle counts, and inventory management
• Strong organizational skills and ability to meet deadlines
• Attention to detail
• Problem-solving skills
• Brand-appropriate personal presentation
• Excellent communication skills
• Flexibility with scheduling
• Bilingual abilities in key markets

What We Offer:

• Competitive hourly pay
• Voluntary health plan and 401(k) retirement savings plan
• Paid holidays and vacation
• Wardrobe allowance (4 pieces per season, eligibility required)
• 50% retail shopping discount
• Opportunities for career growth with experienced leadership