PT Key Holder - Rockland Shopping Centre

Geox Group; Montreal; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company in Montreal is seeking a part-time Key Holder. This role supports management by driving sales, coaching the sales team, and ensuring operational excellence. Candidates should have at least 2 years of retail experience in fashion or footwear, along with strong leadership and communication skills. This position requires physical capability to perform store operations effectively.

Qualifications

• Minimum 2 years in retail, preferably in fashion/apparel/footwear.

Responsibilities

• Open/close store, ensure security systems are operational.
• Onboard, train, evaluate staff, foster a positive team atmosphere.
• Demonstrate and promote excellent service, handle complex issues, build customer loyalty.
• Assist in achieving sales targets, organize merchandise, manage inventory, maintain store cleanliness.

Skills

Strong communication

Leadership

Customer focus

Proficiency in Microsoft Excel

Proficiency in POS systems

Organizational skills

Education

High School or College Degree

Job description

Position: PT Key Holder - Rockland Shopping Centre

Department: Retail

Reports to: Store Manager

Supervisory Responsibility: Sales Associates

Position Overview

The Key Holder supports Store Management by driving sales, enhancing customer experience, coaching the sales team, and ensuring operational excellence. Responsibilities include promoting a positive work environment and executing company policies.

Key Responsibilities

• Store Opening & Closing: Open/close store, ensure security systems are operational.
• Team Development & Supervision: Onboard, train, evaluate staff, foster a positive team atmosphere.
• Customer Service Leadership: Demonstrate and promote excellent service, handle complex issues, build customer loyalty.
• Sales & Store Operations: Assist in achieving sales targets, organize merchandise, manage inventory, maintain store cleanliness, handle cash operations, and communicate effectively within the team.

Position Requirements

Education: High School or College Degree, or equivalent retail experience.

Experience: Minimum 2 years in retail, preferably in fashion/apparel/footwear.

Skills & Attributes: Strong communication, leadership, customer focus, proficiency in Microsoft Excel and POS systems, organizational skills.

Physical Working Conditions

• Mainly indoor environment.
• Stand, walk, bend, reach for extended periods.
• Climb ladders, lift merchandise up to 30 lbs.

Note: Job description not exhaustive; other duties may be assigned.

French Version:

Département : Vente au détail

Relève de : Directeur de magasin

Responsabilité de supervision : Associés aux ventes

Vue d'ensemble du poste

Le détenteur principal soutient la gestion du magasin en tant que moteur de vente, en facilitant une expérience client exceptionnelle, en coachant l'équipe de vente, et en assurant l'excellence opérationnelle. Il favorise un environnement de travail positif et exécute les politiques de l'entreprise.

Principales responsabilités

• Ouverture et fermeture de magasins : ouvrir/fermer selon procédures, assurer la sécurité.
• Développement et supervision de l'équipe : intégrer, former, évaluer, encourager la communication.
• Leadership en service client : démontrer un service exceptionnel, gérer les problèmes, fidéliser la clientèle.
• Ventes et opérations : atteindre objectifs, organiser la marchandise, gérer l'inventaire, maintenir la propreté, gérer la caisse, communiquer efficacement.

Exigences du poste

Éducation : Diplôme d'études secondaires ou collégiales, ou expérience équivalente.

Expérience : minimum 2 ans dans la vente au détail, idéalement dans la mode ou chaussures.

Compétences : communication, leadership, orientation client, maîtrise des outils informatiques et systèmes POS, organisation.

Conditions physiques

• Travail principalement en intérieur.
• Se tenir debout, marcher, se pencher, atteindre, grimper, soulever jusqu'à 30 lbs.

Note : La description n'est pas exhaustive; d'autres tâches peuvent être assignées.