PT Framer

Michaels Stores; Burlington; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic team members to join their retail store in Burlington. This role focuses on building customer relationships while providing exceptional service and creating custom framing solutions. You will assist customers in finding products, maintain a clean and organized store, and support various operational tasks. With a commitment to creativity and community, this opportunity offers a chance to thrive in a dynamic retail environment. Join a team that values creativity, teamwork, and customer satisfaction, and be part of a rewarding experience that fuels your passion for art and crafting.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Basic computer skills and measuring skills are essential.
• Ability to operate framing equipment and glass cutters.

Responsibilities

• Build customer relationships and assist in shopping.
• Complete framing orders with high quality and punctuality.
• Maintain a clean and clutter-free environment.

Skills

Customer Service

Basic Computer Skills

Measuring Skills

Retail Sales

Tools

Framing Equipment

Cash Register

Job description

Store - TOR-BURLINGTON/NORTH, ON

Build customer relationships while creating memorable framing solutions for their art. Assist customers in shopping and locating products. Maintain a safe, clean, and clutter-free environment.

Major Activities

1. Adhere to Standard Operating Procedures (SOPs) and company policies to ensure compliance with applicable laws and standards.
2. Use Elevated ABC Deliver to build relationships with customers and create custom framing solutions, aiming to meet sales and production targets.
3. Complete framing orders with high quality and punctuality.
4. Maintain the ready-made frame department and other assigned areas, including SISO and directed replenishment.
5. Provide friendly customer service, assist customers in shopping, and ensure the store is well merchandised and stocked.
6. Support shrink and safety programs.
7. Interact respectfully with others, remain positive, promote the organization’s vision and values, and serve as a role model.
8. Participate in truck unloading and stocking processes, following standards and budget constraints.
9. Operate cash register and handle cash transactions according to standards.
10. Acknowledge customers, help locate products, and offer solutions.
11. Assist with Omni-channel processes.

Other duties as assigned

Minimum Experience Requirements

• Basic computer skills and measuring skills.
• Ability to operate framing equipment and glass cutters.

Preferred Experience

• Retail experience.
• Experience selling products and/or services to customers.

Physical Requirements

• Bending, lifting, carrying, reaching, and stretching.
• Mobility throughout the store.
• Standing for long periods.
• Lifting heavy boxes and frames; accessing high shelves using ladders or similar equipment.
• Contact supervisor for assistance with these functions to explore reasonable accommodations.

Work Environment

• Public retail store setting, climate-controlled areas, some stock rooms and outdoor work.
• Work hours include nights, weekends, and early mornings.

Legal Requirements: Applicants in Canada must meet federal, provincial, and local legal requirements.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online at Michaels.com and Michaels.ca. We also own Artistree and MakerPlace by Michaels. Founded in 1973, headquartered in Irving, Texas, Michaels is the best place for all things creative.

We prioritize team wellbeing with benefits like health insurance, paid time off, tuition assistance, employee discounts, and more. For details, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We support all team members and customers to create, innovate, and grow together.