PT Breakfast Server - AC Hotel MPLS Downtown

Sage Hospitality Group; Welland; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach einem engagierten Food Server, der mit Kreativität und Leidenschaft zur Atmosphäre des AC Hotels beiträgt. In dieser Rolle sind Sie verantwortlich für die Bereitstellung eines erstklassigen Essensservice und die Gewährleistung eines einladenden Ambientes für die Gäste. Mit einem Fokus auf Kundenzufriedenheit und Teamarbeit sind Sie ein wesentlicher Bestandteil des Restaurantbetriebs. Das Unternehmen bietet nicht nur ein dynamisches Arbeitsumfeld, sondern auch zahlreiche Vorteile, darunter Rabatte und Zugang zu einem 401k-Plan. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und in einem kreativen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Marriott-Rabatte weltweit

Rabatte auf Hotels und Restaurants

Rabattparkplätze und einfacher Zugang zu öffentlichen Verkehrsmitteln

401k-Option verfügbar

Qualifications

• Mindestens 6 Monate Erfahrung in einer ähnlichen Position.
• Kenntnisse in Kundenservice und Restaurantbetrieb erforderlich.

Responsibilities

• Begrüßt und nimmt Bestellungen von Restaurantkunden entgegen.
• Hält die Sauberkeitsstandards im Restaurant und der Küche ein.
• Reagiert auf Kundenanfragen und bietet qualitativ hochwertigen Service.

Skills

Kundenservice-Prinzipien

Kenntnisse in Restaurant- und Küchenbetrieb

Standardverfahren für Bargeldabwicklung

Fließend in Englisch (mündlich und schriftlich)

Education

High School Diplom oder gleichwertig

Job description

Why us?

AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel will contain the AC lounge and bar, AC library, media salons, meeting space, boardroom and fitness center and will connect to the City skyway system.

Sage Hospitality is set to hire for the AC Hotel Minneapolis Downtown. You will contain a creative spirit that makes this AC Marriott come to life, all the while precisely managing the operation keeping the hotel profitable.

Job Overview

Under general supervision, provides prompt and courteous food service to restaurant customers. The typical start time for this position is 5:30am.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 6 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours or during expediting.
• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
• Must have excellent vision to see that product is prepared appropriately.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Benefits

The Perks

• Marriott Discounts worldwide, Sage Hotel & Restaurant Discounts across the US
• Discount Parking and easy access to public transit
• 401k option available

Share Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Salary

USD $19.00 - USD $19.00 /Hr.