PSW Coordinator Regular Full Time [MQG PSW Crd2 1.00] Queens Garden

AgeCare; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in long-term care is seeking a dedicated PSW Coordinator to enhance the quality of care for residents. This role involves collaborating with the Director of Care to oversee daily operations and support Personal Support Workers in delivering exceptional care. The ideal candidate will have a strong background in personal support work, effective communication skills, and a commitment to improving practices through mentorship and education. If you are passionate about serving seniors with dignity and compassion, this opportunity is perfect for you.

Qualifications

• Graduate of PSW program meeting long-term care standards.
• Must have experience as a Personal Support Worker in Long Term Care.

Responsibilities

• Manage day-to-day operations of Personal Support Workers.
• Conduct audits and monitor care services provided to residents.

Skills

Effective communication skills

Interpersonal skills

Computer literacy

Knowledge of sanitation techniques

Experience as a Personal Support Worker

Education

Personal Support Worker Certificate/Diploma

Tools

Word

Excel

PCC

PPOC

Workday

UKG

Outlook

Job description

About Us:

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The PSW Coordinator reporting to the Director of Care works collaboratively with the senior management team to plan, organize, direct and coordinate resident personal care services within approved policies and procedures; to promote and support PSWs to provide the best care possible in accordance with AgeCare’s mission and values.

What Is In It For You:

• Works collaboratively with the Director of Care to manage the general day to day operations of the Personal Support Workers (PSWs).
• Participates in the hiring, orientation, evaluation, coaching and mentoring of PSWs.
• Onboarding PSWs – POC documentation, care plan/kardex, shift report and arranging PSW partnership for onboarding orientation shifts etc.
• Monitors the care and services provided to residents through direct supervision and formal and information audits, on all shifts by way of: Leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene, PPE and IPAC skill audits per schedule, analyse results and report analysis at monthly quality meetings.
• Monitor, audit and distribution of nursing supplies, continence products, IPAC and cytotoxic supplies as per daily/weekly/monthly schedule as directed by supervisor.
• Promote improved practices through mentorship, coaching and education.

What You Will Need:

• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act.

• Must have worked as a Personal Support Worker in Long Term Care.

• Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.

• Behavioural Support Ontario (BSO) certification and Imagine training is considered an asset.

• Strong computer literacy and typing skills, familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset.

• Must understand the basics of good sanitation and clean techniques, Knowledgeable with respect to the needs of geriatric residents.

• Must be mature with effective communication (both written and verbal) and interpersonal skills.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!